Assistant Store Manager Crumbl
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Overview
Schedule
Alternate-schedule
Full-time
Part-time
Career level
Director
Compensation
$20-$23/hour
Benefits
Vision Insurance
Disability Insurance
Life Insurance
Job Description
Responsive recruiter
Replies within 24 hours
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- $50-58K,000+ Combined Salary and Bonus Potential
- NO SUNDAYS - We're Always Closed on Sundays
- The Crumbl Mission:To bring friends and families together over a box of the best desserts in the world.About Us:Crumbl is the nation's largest gourmet dessert company, with over 1,000 stores in the United States and Canada and growing despite only opening our first store in 2017. We rotate our menu of 8 or more cookies, cakes, and pies EVERY week, giving our customers many reasons to always try something new. Our “Open Bakery” concept gives customers a front row seat as we prepare their box of the world’s best desserts from scratch!Why Work for Crumbl:Crumbl is NEVER boring and we’ll teach you to bake if you don’t already know! We strive to make every visit a memorable moment for each customer. We offer many different roles and schedules to support the different career stages of our team members. Our goal is always to promote from within, and we believe strongly in supporting our employee’s efforts to grow and advance and earn more. Our training program builds in a set of guaranteed raises, and our tips are shared across all staff working to serve our customers during store hours. We also offer monthly incentive programs that reward great attendance and teamwork towards meeting overall key store performance goals. Job Description:This is a full-time hourly position reporting directly to the Store Operations Manager and Vice President of Operations. You will share responsibility as an Assistant Store Manager for all the typical roles of an Operations Manager, including shift supervision, inventory, cash deposits, and training. Your area of specific responsibility will be focus on production of our weekly rotating menu, quality control of all our products, training, and leading the staff in delivering the best quality and customer service while using Crumbl KPIs as a measurement for performance. Responsibilities:
- Assist and maintain staffing schedules meeting the needs of the store
- Oversee hourly staff training and certifications for food handlers.
- Monitor and enforce hourly staff policy compliance and any resulting discipline
- Consistently participate in defining, and then maintaining a Culture of Excellence that consistently exceeds customer expectations
- Monitor and lead in maintaining all Key Performance Indicators related to Customer Service and Dessert quality
- Lead point of contact working with catering and fundraising customers and partners
- Receive, resolve, report, and follow-up all in-bound customer inquiries by email and phone
- Successfully and consistently collaborate with the Store Operations Manager to ensure overall store goals and standards are met regardless of specifically documented Areas of Responsibility
- Engage in local community in fundraising, relationship building, and marketing opportunities
- Minimum Requirements:
- Able to verbally communicate in basic English. Spanish is a plus.
- Background in QSR or similar high-paced retail Food & Beverage industry
- 2+ Years experience managing 10 or more hourly staff in a customer-facing environment
- 1+ Year(s) experience creating and managing staffing schedules
- Able to work within a weekly range of 35-40+ hours, in a combination of days, nights, and Saturdays
- Some experience interviewing and making hiring decisions hourly staff
- ServeSafe preferred, but must have (or equivalent) within 30 days of start
- Must have smartphone / tablet and able to use for required apps
- Must be comfortable working with basic spreadsheets and use of simple functions
- Able to comfortably lift 50lbs and climb ladders
- Reliable Transportation
- Valid driver's license
- Able to pass background check
- Ability to attend online meetings and communicate during reasonable hours when not at store
- Full-Time Benefits:
- 401k with Immediate Employer Match
- Accrual PTO up to 80hrs
- Company Paid Group Term Life for $50,000
- Short Term and Long Term Disability Coverage
- Access to Dental and Vision Insurance (employee paid)
- Weekly Pay
- Discounted Parking
Work Location:1421 S. Hayes St, Arlington VA 22202
Compensation: $20.00 - $23.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are CNH Group, a growing franchisee of Crumbl Cookies with 3 locations open in the greater Philadelphia area (Jenkintown, Newtown Square, Exton) and one store in Pentagon City, Virginia (Arlington).
About the Job
Crumbl is the fastest-growing cookie and dessert company in the nation and we offer a fun and inclusive work environment, where you’ll get to help us become the best brand in the nation. Plus you’ll get FREE cookies!
Applicants must be at least 16 years old, have a knack for customer service, and love cookies. Full-time and part-time positions are available and pay varies at each location. Crew members must be able to stand, walk, bend, and occasionally lift heavy items.
You're the secret ingredient
At Crumbl, our secret ingredient is you! Our Crumbl Crew is the heart and soul of every sweet moment. With their passion, smiles, and dedication, they truly add the perfect finishing touch to every dessert. Join today and help us in our mission of bringing friends and family together over a box of the best cookies in the world!
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Assistant Store Manager Crumbl Jobs at CNH Group, a Crumbl Cookies Franchisee
What is the work location for this position at CNH Group, a Crumbl Cookies Franchisee?
This job at CNH Group, a Crumbl Cookies Franchisee is located in Arlington, Virginia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at CNH Group, a Crumbl Cookies Franchisee?
Candidates can expect a pay range of $20–$23 per hour for this role.
What employment applies to this position at CNH Group, a Crumbl Cookies Franchisee?
CNH Group, a Crumbl Cookies Franchisee lists this position under the following employment categories:
- Alternate-schedule
- Full-time
- Part-time
What experience level is required for this role at CNH Group, a Crumbl Cookies Franchisee?
CNH Group, a Crumbl Cookies Franchisee is looking for a candidate with "Director" experience level.
What benefits are offered by CNH Group, a Crumbl Cookies Franchisee for this role?
CNH Group, a Crumbl Cookies Franchisee offers following benefits: Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at CNH Group, a Crumbl Cookies Franchisee?
You can apply for this role at CNH Group, a Crumbl Cookies Franchisee either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.