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Assistant Vice President, Customer Experience, Marketing

TJMaxxFramingham, Massachusetts

$146,800 - $190,900 / year

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Overview

Schedule
Full-time
Career level
Executive
Remote
On-site
Compensation
$146,800-$190,900/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Homesense

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

HomesenseisthelatestretailexperiencefromtheTJXfamilyofbrands,whichincludesHomeGoods. At Homesense, you never have to compromise on your great taste. We offer top-quality, standout pieces for your home at outstanding prices, every day.

The AVP of Marketing, Homesense is a key member of a nimble, growth focused team responsible for shaping and executing a holistic marketing strategy that fuels both short- and long-term brand momentum. AVP leaders bring a strong understanding of business priorities, macro trends, and consumer insights, translating these inputs into clear business and brand strategies. They establish and champion a compelling brand vision, converting strategy into effective channel plans and creative briefs that inspire teams and align stakeholders, while fostering the innovative thinking needed to accelerate a rapidly growing business.

Reporting directly to the Senior Vice President of HomeGoods and Homesense Marketing, this role oversees our digital properties (site and email), the full in-store environment—including seasonal signage—Grand Openings, aswellasouremergingHomeGoods/Homesensedual-brandapproach. The role partners closely with Store Operations, Store Design, Merchandising, Loyalty, and our corporatemarketingteams tocraft acohesivevisionandstrategy that clarifies Homesenseoffering.

ThisrolehasmeaningfulexposuretoseniorleadershipacrossbothHomeGoodsandHomesense

Specific responsibilities include:

  • SetannualandongoingvisionandstrategyforCustomerExperienceteam, Grand Openings, in addition to the HomeGoods/Homesense dual marketing strategy.

  • CollaboratewiththeotherHomesenseAVP peeronongoingholisticbrandstrategyandvisionacrossall marketing channels.

  • Oversee quarterly/seasonal content development strategy and execution (digital and in-store)

  • Responsible for the development and execution of retail marketing plan; seasonal sign packages, merchandise department opportunities and field opportunities

  • Partner with TJX Loyalty team to understand and integrate opportunities to grow awareness and applications of TJX Rewards specific to Homesense.

  • Partner with Store Operations and Store Design to deliver new store prototypes vision & design

  • Key marketing liaison with the store operations and field, responsible for keeping them informed of marketing programs

  • In partnership with Planning and Store Operations, support Grand Opening and Relocations to drive awareness; deliver an excellent in-store experience; track performance and identify and socialize best practices

  • Collaborate with other HomeGoods and Corporate AVPs to ensure execution of dual approach across paid, earned, owned and in-store channels with accountability for investment decisions and outcome measurement.

  • Lead and develop a team of high performing associates – cultivating a culture in which each associate feels welcomed, valued and engaged; develop a talent pipeline to enable the future growth of the brand.

TJX Marketing is committed to cultivating well-rounded marketers who have a collection of experiences and exposures that allow them to respond and flex to the needs of the business; media and consumer landscape – ultimately delivering positive momentum to the business and brand health. Joining our team means that throughout your TJX career, you will hold roles across brands and marketing functions, supporting and contributing to our strong focus of ensuring we meet our consumer needs, while also training and developing talent to best support the business.

Minimum formaleducation:

  • Bachelor’s Degree or equivalent

Minimum experience required to perform this job:

  • 15+yearsbrandmarketingexperiencewithaspecificemphasisonbrandstrategy, customer experience via agency or client side

  • Direct experiencebuildingbrandstrategies and plans

  • Demonstratedexperienceoverseeinganddirectingintegratedcommunicationsplansand associated execution

  • Developed leadership skills along with proven experience managing multiple teams and multiple marketing functions

  • Strong track record of cross-functional executive partnership

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

550 Cochituate Road

Location:

USA Home Office Framingham MA 550 Cochituate RdThis position has a starting salary range of $146,800.00 to $190,900.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.

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FAQs About Assistant Vice President, Customer Experience, Marketing Jobs at TJMaxx

What is the work location for this position at TJMaxx?
This job at TJMaxx is located in Framingham, Massachusetts, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at TJMaxx?
Candidates can expect a pay range of $146,800 and $190,900 per year.
What employment applies to this position at TJMaxx?
TJMaxx lists this role as a Full-time position.
What experience level is required for this role at TJMaxx?
TJMaxx is looking for a candidate with "Executive" experience level.
What benefits are offered by TJMaxx for this role?
TJMaxx offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, Parental and Family Leave, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at TJMaxx?
You can apply for this role at TJMaxx either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.