Associate Director, Private Wealth Client Services
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Overview
Job Description
About Cresset
Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized*-integrated, intentional, and aligned with each client's vision of success.
We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first.
Proudly owned by our clients and employees, Cresset was built to endure. We are creating a 100+ year firm-one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Our commitment to clients has earned recognition by Barron's and Forbes, listing us among the nation's top RIA firms. Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived. Learn more at www.cressetcapital.com.
Cresset is seeking an Associate Director, Private Wealth Client Services with 5+ years of experience managing the administrative and private banking needs for high net worth and ultra-high net worth clientele. The candidate will serve as a primary point of contact for clients and collaborate with a portfolio manager to build strong relationships and to drive retention and growth by providing a superior experience.
Primary Responsibilities:
- Manage client relationships on multi-custodial platforms
- Serve as a primary lead for client onboarding, investment implementation, and private banking services
- Create and implement customized onboarding experience for high net-worth clients
- Transfer and reconcile assets from contra firms
- Implement new investment strategies and hire managers as directed by advisor
- Prepare client subscription and redemption documents related to alternative investments
- Manage client billing (assign attributes, start/end dates, raising cash)
- Assist with client inquiries regarding inflow and outflows
- Establish lines of credit/margin
- Establish 529 accounts
- Manage client donor advised/charitable distributions
- Attend quarterly client portfolio review meetings as needed (FO)
- Serve as a liaison between Cresset and client CPA's and attorneys (FO)
- Manage tax document facilitation with client CPA's (FO)
- Identify new technology and opportunities to enhance client experience and promote internal scalability
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