Associate Director Data Science B4 III - USA
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Overview
Job Description
Location:
East Hanover, NJ Hybrid (3 days (Mon-Thurs), 2 remote)
Salary Range:
Competitive, based on experience and qualifications
Introduction
Our company is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within Strategy, Platforms & Transformation (SPT) – AI & Platform Products and plays a crucial role in driving the transformation to a next-generation Customer360 operating model.
Required Skills & Qualifications
- Bachelor's degree in data, technology, business, engineering, computer science, or a related field required; advanced degree preferred.
- Fluent English; other languages are desirable.
- 5 years of product management, AI product, CRM platform, automation, data platform, or enterprise SaaS experience.
- Strong understanding of AI-enabled product delivery, agent workflows, grounding and context, access controls, evaluation, human oversight, and responsible AI governance.
- Hands-on knowledge of Salesforce Data Cloud and Agentforce or comparable enterprise AI and customer data platforms.
- Prior work experience at client or in client's Industry
Applicants must be able to work directly for Artech on W2
Preferred Skills & Qualifications
- Experience with Salesforce CRM, Data Cloud, Agentforce, APIs, workflow automation, and enterprise integration patterns.
- Familiarity with AI governance frameworks, model or agent evaluation, prompt and grounding design, monitoring, and incident management.
- Background in pharma, life sciences, healthcare, or another regulated industry where privacy, trust, and controlled technology use are essential.
Day-to-Day Responsibilities
- Manage Agentforce intake: Receive and qualify requests for Agentforce capabilities and features that leverage Data 360, documenting the user need, intended outcome, data context, risk, and enterprise reuse potential.
- Set capability strategy and roadmap: Define the Agentforce roadmap, reusable capability model, and sequencing across initial marketing and sales use cases and future functional areas.
- Prioritize enterprise demand: Prioritize support and platform capabilities using strategic value, readiness, governance risk, shared demand, data availability, and delivery capacity.
- Own and refine the backlog: Translate prioritized use cases into epics, features, user stories, evaluation criteria, guardrails, and release plans for Agentforce capabilities.
- Coordinate PI planning: Plan Agentforce demand and dependencies with Data Cloud, architecture, engineering, security, privacy, AI governance, and DDIT delivery teams.
- Drive adoption and learning: Partner with change, training, operations, and business leads to support adoption; capture feedback and operational evidence for iterative improvement.
Company Benefits & Culture
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and development.
- Inclusive and collaborative work environment.
For immediate consideration please click APPLY to begin the screening process with Alex.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
