Associate Director Employee Relations

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Now more than ever.

Get back to what you need and love to do.

The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

If this describes you then let's talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Compensation Range

The base pay scale for this position is $115,000.00 - $175,000.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Associate Director, Employee Relations

Hybrid- NYC

The Associate Director, Employee Relations is a member of the employee relations team, which actively works to encourage and maintain a positive work environment for all HSS employees. The Associate Director acts as a subject matter expert and thought leader as they coach, educate, and empower managers to prevent and resolve performance and misconduct issues in a manner that aligns with both legal and company guidelines. This role conducts employment investigations and advises on complex issues related to leaves of absence and accommodations. The person in this role is expected to leverage data to help identify, recommend, and implement best practices, tools, and resources that create consistency and equity in how employee issues are addressed.

Responsibilities:

• Conduct and lead investigations related to allegations of harassment, discrimination, retaliation, wage & hour, and policy violations
• Partner with managers to fairly address performance and/or conduct issues with consistency and efficiency, while demonstrating appropriate nuance and adaptability
• Coach, educate and empower managers on correct methodology for preventing and addressing issues, ensuring the right balance of risk mitigation, engagement and fairness
• Provide a safe and trusted place for employees, listening and helping address their workplace concerns
• Partner with Leave Management team, advising and guiding on complex leave and accommodation situations
• Disseminate ER best practices through communications, processes, and training for managers and employees
• Leverage ER and other metrics to identify trends and recommend preventive strategies and long-term solutions
• Interpret and communicate HR policies, recommending updates where necessary and/or beneficial
• Collaborate regularly with ER team members, Human Resources colleagues in other focus areas, and internal stakeholders, including Legal, Compliance, Risk, Security
• Remain abreast of current and changing employment laws

The ideal candidate:

• Bachelor's degree from an accredited institution
• Minimum of 8 years in an Employee Relations role, or as an HR Generalist with significant employee relations experience
• Experience working in HR systems; Workday HRIS and HR Acuity preferred
• Ability to effectively manage time to handle multiple matters simultaneously in a fast-paced environment
• Deep understanding of U.S. employment laws (Federal, State, and Local)
• Positive, solutions-focused mindset
• Resourceful - able to conceive of and implement things that may not have been done before
• Forward-thinking, innovative individual who seeks to assess, improve and influence change
• Demonstrated ability to influence all employee levels from front line to senior leaders
• Collaborative, with proven ability to develop and maintain strong professional relationships
• Confident and decisive in advising others
• Impeccable attention to detail and follow-through
• Strong technical and analytic skills, comfortable working with HR data
• Active listener; ability to interpret to both verbal and nonverbal communications
• Strong written and verbal communication skills
• Healthcare experience a plus

Non-Discrimination Policy

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.