Associate Mortgage Product Manager

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

The Associate Product Manager will report to the Product Guideline Leader with responsibility for providing support to internal customer groups, product managers, and investors. In addition, the Associate Product Manager will support the product managers regarding needs related product maintenance and guideline management.

• Please note: This is NOT an IT Product Manager position*

Duties and Responsibilities:

• Manage the intake, Assessment and Communication of Investor Bulletins including Agency, Bond and Investors.
• Manage the Change Request and Credit Policy Intake tools to ensure requests are received and assigned to appropriate Product Maintenance team within a timely manner.
• Manage the Product Guidelines inquiries mailbox and complete assigned tasks associated with AllRegs access, Loan Slotting, Guideline inquiries and General Credit Policy inquiries.
• Create and post weekly/monthly reports related to Down Payment Assistance Programs and monitor used access for Mortgage Insurance and AllRegs.
• Ensure compliance with Company policies, processes, and practices.
• Perform other functions including managing project work, as required by leadership.

Qualifications and Education

• Bachelor's degree preferred, or equivalent combination of education, experience and training.
• 1-2 years of mortgage experience including understanding of industry-specific products, pricing, underwriting and loan origination platforms.
• Previous product management or product support experience.
• Knowledge of mortgage loan processing, compliance, investor products and underwriting guidelines.
• Knowledge of mortgage insurance (MI) guidelines.
• Knowledge of GSE, FHA, VA, USDA, and Non-Conforming loan products and guidelines.

Skills, Abilities, and Knowledge

• Strong Interpersonal, oral and written communication skills.
• Excellent customer service orientation.
• Ability to multi-task, effectively prioritize tasks and responsibilities, effective time management.
• Strong analytical skills: effective decision-making skills with the ability to appropriately exercise independent judgement.

While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job

responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Additional Information:

While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave

• Pet insurance

• Adoption Assistance

• Tuition reimbursement

• Employee Loan Program

• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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