Associate Product Development Manager | Customs

C.H. Robinson is hiring an Associate Customs Product Development Manager to help support and grow our global customs product with a strong focus on the U.S. and Canada. In this role, you will partner with a high‑performing product development team to drive growth in core markets while building deep customs and product expertise. You will blend product knowledge, pricing analytics, commercial enablement, and content creation to make a complex product easier for our internal network to understand and sell. This is a great opportunity that will allow you to help us deliver industry‑leading go‑to‑market content that strengthens our brand and accelerates commercial impact.

At C.H. Robinson, we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site two days a week, igniting creativity and driving impactful results. With the flexibility for remote work three days a week, this role strikes the perfect balance between teamwork and autonomy.

Responsibilities:

The duties and responsibilities of this position consist of, but are not limited to, the following:

• Develop subject matter expertise across U.S. and Canadian customs products to support commercial and product initiatives
• Serve as a customs subject matter expert for new business pursuits, customer engagements, and solution positioning
• Deliver internal and external technology demos showcasing customs tools and capabilities
• Create engaging enablement content including blogs, web content, product updates, and internal resource pages
• Lead market update calls and recurring internal product update sessions for commercial teams
• Drive awareness of product enhancements, focus areas, selling strategies, and value differentiation
• Help shape and communicate C.H. Robinson's customs value story through customer‑facing walkthroughs and messaging
• Contribute to internal and external thought leadership including trade updates and product promotions
• Analyze large datasets to inform pricing strategy, identify trends, and support opportunity and RFP pricing
• Maintain and enhance SharePoint‑based landing pages, content libraries, toolkits, and sales enablement resources

Required Qualifications:

• Bachelor's degree from an accredited college or university
• Minimum of 2 years of experience in customs brokerage, trade compliance, or customs product operations

Preferred Qualifications:

• Certified Customs Specialist and/or Licensed U.S. Customs Broker
• Proficiency in office suite skills, communications experience, and data analysis
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to collaborate effectively across teams in a dynamic, fast-paced environment
• Knowledge of logistics, trade lane development, and supply chain operations
• Experience in sales support or customer engagement within the freight forwarding industry
• Ability to influence stakeholders and drive process improvements
• Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$72,900.00 - $153,700.00

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include

Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid observed holidays

• 2 paid floating holidays for U.S. hourly employees

• Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page