Associate Program Manager

Nexant, Inc.Kansas City, MO

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Overview

Schedule

Full-time

Career level

Director

Job Description

Resource Innovations is seeking an Associate Program Manager to join our growing team in Kansas City, MO. We are seeking a highly skilled and motivated individual with a strong background in program and/or project administration to join our dynamic team. Familiarity with Demand Response programs is a plus. As an Associate Program Manager, you will be responsible for reporting and workflow development, data analysis and customer service team support, program tracking, reporting and administrative support across all key teams supporting energy-related programs in Kansas and Missouri.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

Supports the program call center in correctly routing customer inquiries and managing customer escalations.
Develops and maintains budget tracking spreadsheets
Creates templates and processes for monthly, quarterly, annual and ad hoc program and budget updates/reports
Manages invoicing from subcontractors, assisting consultants with submitting them for payment, and tracking subcontractor budgets relative to funding
Oversees invoicing/billing and tracks program budgets
Develops and maintains accurate and timely reporting
Innovates new processes for key strategic development initiatives, including participation pathways for non-traditional Demand Response customers
Creates and collaborates on procedural documentation in support of the Program Manager
Ensures data accuracy and integrity in all internal and external reports
Generates operational efficiency initiatives to smooth workflows and optimize customer, contractor and client experiences
Develops program dashboards and client reference materials to collaborate on strategic initiatives
Other duties as assigned.

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FAQs About Associate Program Manager Jobs at Nexant, Inc.

What is the work location for this position at Nexant, Inc.?

This job at Nexant, Inc. is located in Kansas City, MO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Nexant, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Nexant, Inc.?

Nexant, Inc. lists this role as a Full-time position.

What experience level is required for this role at Nexant, Inc.?

Nexant, Inc. is looking for a candidate with "Director" experience level.

What is the process to apply for this position at Nexant, Inc.?

You can apply for this role at Nexant, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.