Associate TIM Specialist/ IT Support/Desktop Support

Echo IT Solutions, IncPlano, TX

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Overview

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Job Description

Role: Associate TIM Specialist/IT Support/Desktop Support role

Location: Plano, TX

We are seeking a detail oriented and proactive TIM Specialist with a strong background in Windows Administration. The ideal candidate will play a crucial role in ensuring the smooth operation of our IT infrastructure and support services. This position requires a blend of technical expertise and operational acumen to enhance our operational efficiency and effectiveness.

Responsibilities:

Manage and maintain Windows server environments, ensuring optimal performance and security.
Monitor system performance and troubleshoot issues related to Windows operating systems.
Implement and manage backup and recovery solutions for Windows servers.
Collaborate with cross functional teams to streamline operations and improve service delivery.
Develop and maintain operational documentation, including procedures and guidelines.
Assist in the planning and execution of system upgrades and migrations.
Provide technical support and training to team members on Windows Administration best practices.
Participate in incident management and problem resolution processes.
Ensure compliance with company policies and industry regulations.

Mandatory Skills:

Strong knowledge of Windows Administration, including server setup, configuration, and maintenance.
Experience with Active Directory, Group Policy, and Windows Server environments.
Proficient in troubleshooting Windows related issues and providing effective solutions.
Familiarity with scripting languages (e.g., PowerShell) for automation tasks.
Excellent communication and interpersonal skills.

Preferred Skills:

Experience with virtualization technologies (e.g., VMware, Hyper V).
Knowledge of networking concepts and protocols.
Understanding of ITIL processes and best practices.
Experience with cloud services (e.g., Azure, AWS) is a plus.

Qualifications:

Bachelor's degree in computer science, Information Technology, or a related field.
5 years of experience in Operations Management with a focus on Windows Administration.
Relevant certifications (e.g., MCSA, MCSE) are a plus.
Ability to work independently and manage multiple tasks effectively.

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FAQs About Associate TIM Specialist/ IT Support/Desktop Support Jobs at Echo IT Solutions, Inc

What is the work location for this position at Echo IT Solutions, Inc?

This job at Echo IT Solutions, Inc is located in Plano, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Echo IT Solutions, Inc?

Employer has not shared pay details for this role.

What employment applies to this position at Echo IT Solutions, Inc?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Echo IT Solutions, Inc?

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