ATM Product Group Manager

Description

This position is available to be located at any Huntington Bank Corporate office location.

The ATM Product Group Manager is responsible for the short-term execution and long-term implementation of self-service/ATM solutions thru the management of our vendor relationships. This individual will need to leverage industry best practices, data & analytics, financial/ROI analysis as well as internal and external resources to deliver projects, vendors, and strategic partners to deliver on initiatives aligned with Retail & Business Banking Strategic Vision.

Primary function includes ATM Channel Vendor mgmt., managing and coordinating efforts to ensure best in class self-service performance for Huntington customers and colleagues:

• Responsible for all ATM Channel vendor mgmt., SLA, and P&L
• Responsible for setting and driving all vendor KPI monthly to improve ATM Availability
• Responsible for assisting with all ATM Distribution Initiatives, include Adds, moves, changes
• Responsible of for coordinating and developing ATM Hardware and Servicing strategies
• Responsible for vendors SLA and enforcement thru contractual analysis and assistance with Internal partners
• Coordinate and collaborate with ATM Product manager to ensure alignment from concept thru vendor execution of initiatives
• Communicate progress of all ATM vendor relationships and performance in executive forum monthly

Basic Qualifications:

• Bachelors Degree. Masters degree preferred.
• 7+ years ATM Channel Operation experience

Additional Desired Qualifications:

• Performed a similar execution/mgmt. role within a financial institution or with in the ATM industry
• Strong track record of successful process improvements
• Strong interpersonal skills and a desire to work in a dynamic environment with a positive attitude
• Ability to effectively communicate ideas & concepts to business and technical stakeholders both internal and external
• Data driven with ability to derive insights from analytics and provide robust analysis to support recommendation
• Demonstrable experience effectively leading cross functional teams without direct reporting relationship
• Six Sigma and Six Sigma Lean certified

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.