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ATS Integrated Solutions - Security Service Team Supervisor

ATS CompaniesLouisville, KY

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Overview

Schedule
Full-time
Education
Engineering (PE)
Career level
Senior-level
Remote
Hybrid remote
Benefits
Career Development

Job Description

JOB SUMMARY:

Responsible for the development and supervision of a team of Security Service Technicians including annual performance appraisals. It is anticipated that this position will be 25-40% supervision, while performing actual service work for the balance of the time.  Team Supervisors are able to design and engineer control system hardware and software programming based on project requirements and provide analysis of building control and system performance at a complete systems and campus level.  This is a non-exempt position.

DUTIES AND RESPONSIBILITIES:

  • Provide motivation for team members (Security Service Technicians)
  • Conduct annual performance reviews for Security Team Members.
  • Provide technical support for team members.
  • Training – Coordinate trainings with Service Manager and provide one-on-one engineering task level training.
  • Work with Service Coordinator to maintain service technician productivity
  • Work with customers, general contractors, and sub-contractors to successfully execute service projects
  • Work with sales in providing customers with optimal equipment and performance
  • Conduct team meetings. Perform regular Service Technician functions as required.

SKILLS AND ABILITIES:

  • Ability to manage a team of Security Service Technicians.
  • Strong knowledge of access control, video management, and intrusion systems.
  • Excellent time management and organizational skills
  • Strong troubleshooting skills.
  • Computer hardware and software skills.
  • Ability to work independently and unsupervised.
  • Strong interactive and communication skills.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

This position requires a combination of working in an office environment and routine visits to project jobsites. Project jobsites present typical construction and outdoor conditions that require the use of personal protective equipment for safety purposes.  Must be comfortable climbing a ladder infrequently. Small repetitive motions and use of small tools is included.

POSITION TYPE AND HOURS

  • Full-time, non-exempt
  • Typical Monday – Friday working hours with flexibility as needed
  • Local travel required up to with infrequent out-of-state travel

CREDENTIALS AND EXPERIENCE

  • Engineering undergraduate or equivalent combination of education and experience
  • Complex integrated building security systems experience
  • Computer programming experience
  • 5+ years industry experience (minimum)

ATS is an equal opportunity employer and we are committed to complying with all federal, state, and local laws providing equal employment opportunities. When making hiring and employment decisions, we do not discriminate based on race, color, national origin, ancestry, religion, sex, gender identity, sexual orientation, marital status, pregnancy, age, military service, military or veteran status, physical or mental disability, medical condition as defined under state and federal law, or any other legally protected category. All such discrimination is strictly prohibited.

The above job description may not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

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FAQs About ATS Integrated Solutions - Security Service Team Supervisor Jobs at ATS Companies

What is the work location for this position at ATS Companies?
This job at ATS Companies is located in Louisville, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at ATS Companies?
Employer has not shared pay details for this role.
What employment applies to this position at ATS Companies?
ATS Companies lists this role as a Full-time position.
What experience level is required for this role at ATS Companies?
ATS Companies is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at ATS Companies?
You can apply for this role at ATS Companies either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.