Audio/Visual And Event Management Specialist: 25-06177
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Overview
Remote
On-site
Compensation
$28-$31/hour
Job Description
Primary Skills: Audio Visual (Expert), Information Technology (Skilled), Networking (Knowledgeable), Unified Communications (Basic), Telepresence Systems (Intermediate) Contract Type: W2 Only Duration: 12+ months Location: Peachtree Corners, GA Pay Range: $28 - $31 per hour on W2Job Summary:The AV and Event Management Support Specialist serves as the primary contact for technical issues and support in the realm of audio-visual and event management within a corporate setting. This role is responsible for providing exceptional technical support to both internal and external clients, overseeing daily operational tasks related to meeting and event support, and ensuring the smooth functioning of AV equipment and systems. The role demands a strong emphasis on improving and documenting support processes, training Tier I personnel, and maintaining compliance with established procedures.Key Responsibilities:
- Provide immediate support and oversight for corporate events and meetings to ensure a seamless experience.
- Serve as a mentor and supervisor for Tier I support personnel, assisting with ticket escalations and procedural inquiries.
- Create, approve, and publish knowledge base articles to aid in the resolution of first-level support tickets.
- Collaborate with vendors and internal teams to update and distribute new process steps and information.
- Troubleshoot and resolve issues with AV and video conferencing technologies across local and remote locations, maintaining a strong relationship with stakeholders.
- Proficient in supporting AV hardware and software.
- Experienced in using meeting collaboration systems (e.g., Zoom, Cisco WebEx).
- Strong organizational and excellent communication skills.
- A minimum of five years' experience in AV support and event management, particularly within a corporate or similar professional setting.
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FAQs About Audio/Visual And Event Management Specialist: 25-06177 Jobs at Akraya Inc.
What is the work location for this position at Akraya Inc.?
This job at Akraya Inc. is located in Peachtree Corners, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Akraya Inc.?
Candidates can expect a pay range of $28–$31 per hour for this role.
What employment applies to this position at Akraya Inc.?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Akraya Inc.?
You can apply for this role at Akraya Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.