Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Paid Vacation
Job Description
We are seeking a compassionate and detail-oriented Audiology Assistant to support our hearing care team in providing excellent patient service. The ideal candidate will assist with day-to-day clinic operations, patient preparation, hearing care services, scheduling, and administrative tasks while creating a welcoming experience for every patient.
Responsibilities
- Welcome patients and assist with check-in and check-out procedures.
- Prepare patients for hearing evaluations and appointments.
- Assist audiologists and hearing care professionals with routine clinical activities as permitted by applicable regulations.
- Perform basic hearing-related support tasks and equipment preparation.
- Maintain and organize patient records and appointment information.
- Schedule appointments and communicate with patients regarding upcoming visits.
- Assist with hearing aid cleaning, maintenance, and basic troubleshooting.
- Educate patients on routine hearing-aid care and proper use of equipment.
- Maintain a clean, organized, and patient-friendly clinical environment.
- Handle phone calls, messages, and general administrative duties.
- Protect patient privacy and maintain confidentiality at all times.
- Provide friendly, professional customer service throughout the patient experience.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a healthcare, hearing care, medical office, or customer service environment is preferred.
- Strong communication and interpersonal skills.
- Excellent attention to detail and organizational abilities.
- Comfortable working with patients of different ages and backgrounds.
- Basic computer and administrative skills.
- Ability to work effectively as part of a healthcare team.
- Compassionate, dependable, and professional approach to patient care.
Preferred Skills
- Experience with hearing aids or audiology services.
- Medical office or patient-care experience.
- Familiarity with electronic health records and appointment scheduling systems.
- Bilingual skills are a plus.
What We Offer
- Competitive compensation
- Training and professional development
- Supportive team environment
- Opportunities to grow within the hearing-care field
- Paid time off and benefits for eligible employees.
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FAQs About Audiology Assistant Jobs at Better Hearing Care
What is the work location for this position at Better Hearing Care?
This job at Better Hearing Care is located in De Queen, AR, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Better Hearing Care?
Employer has not shared pay details for this role.
What employment applies to this position at Better Hearing Care?
Better Hearing Care lists this role as a Full-time position.
What experience level is required for this role at Better Hearing Care?
Better Hearing Care is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Better Hearing Care for this role?
Better Hearing Care offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Better Hearing Care?
You can apply for this role at Better Hearing Care either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.