Automotive Fixed Ops Director - Larry H. Miller Albuquerque

The Regional Fixed Operations Director is responsible for monitoring and communicating Asbury requirements for fixed operations personnel, productivity, profits and Customer Satisfaction to the dealership personnel. This individual is tasked with recruiting, and training, when necessary, fixed management personnel for the dealerships in his/her region. He or she is also responsible for supervising dealership management in areas pertinent to manufacturer and dealership goals and procedures. The position also requires the ability to establish and maintain good working relationships with Asbury Management at all levels, dealership management and personnel, as well as members of his/her team. The RFOD visits the dealerships and departments in his/her region on a continual basis.

Assure that dealership fixed management is focused on achieving the departmental goals set by Asbury and dealership managementMonitor and instruct that all dealership activities are performed according to the applicable safety requirements and published proceduresAssist dealership fixed management in forecasting goals and objectives for personnel, expenses, sales and profits

Monitor that dealerships are operating within the Customer Satisfaction Index ratings set by Asbury and the Manufacturer

Make recommendations to dealership management

Actively encourages the recruitment of dealership management candidates from internal and external sourcesAssist dealership fixed operations in implementing and consistently performing accepted processes as determined by Asbury, dealership management and the manufacturerMonitor that receivable schedules are current and metrics are within Asbury guidelines for each dealershipEnsure that reporting systems required by general management, Asbury and the manufacturer are maintainedHold Fixed Operations meetings within markets on a regular basisMonitor all regional warranty operations for factory compliance, plus timely and accurate claim filingRegularly review the pricing policies of the region's service and parts operations for competitiveness and profitabilityWork with dealership General Management to assist in all segments of Fixed Operation's personnel, processes and profitabilityWork effectively in cooperation with the National Parts Director and Collision DirectorPerform regular, periodic performance evaluations with dealership fixed management, monitor that dealership management is evaluating staff according to Asbury guidelinesMust have a minimum of at-least 3-5yrs Automotive experienceMust have great interpersonal skillsMust be attentive to detailMust be at-least eighteen years of ageMust have a valid Drivers LicenseMust be able to pass pre-employment screening (background and drug)

Company Benefits:Pay and Recognition:

Weekly payPaid holidays & paid time offPaid trainingStock Awards (select management and front-line team members eligible)

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plansUp to 12 weeks paid pregnancy leave (disability leave)Paid Parental LeaveHealth savingsFlex spending accounts (tax-free)Short-term and Long-term disability plansLife Insurance (Whole Life and Term)401k with company matchPet Insurance

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career developmentContinuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

Technician Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsScholarship awardsOpportunities to join our community service initiatives, which includes paid volunteer hoursEmployee referral program with bonus opportunities