Automotive Service Advisor
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Overview
Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$50,000-$100,000/year
Benefits
Health Insurance
Dental Insurance
Disability Insurance
Job Description
Abeloff Auto Group is seeking an enthusiastic and customer-focused Automotive Service Advisor to join our growing team. We are a family-owned dealership serving the Poconos for over 60 years, and our employees are our greatest asset. If you thrive in a fast-paced environment, enjoy helping customers, and want long‑term career growth, we’d love to meet you.
Key Responsibilities
- Serve as the primary point of contact between customers and the service department
- Greet customers, assess vehicle concerns, and recommend appropriate repairs and maintenance
- Prepare and explain repair estimates clearly and professionally
- Verify coverage and obtain authorizations from insurance companies, factory warranties, and aftermarket warranties
- Assign repair orders to technicians and monitor workflow
- Keep customers informed throughout the service process and ensure satisfaction upon completion
- Ensure all work meets dealership and customer expectations
Requirements
Qualifications
- Ability to multi-task in a fast-paced environment while maintaining a friendly, professional demeanor
- Strong customer service and communication skills (Face-to-face customer service experience preferred)
- Excellent organization, administrative, and attention-to-detail skills
- Automotive parts knowledge is a plus
- Previous experience as an Automotive Service Advisor is a strong advantage
- Valid driver’s license
- Ability to pass a drug screening
Benefits
Compensation & Benefits
- Earning potential: $50,000 – $100,000 annually (salary + bonus compensation plan)
- Medical, dental, and life insurance starting the first of the month after hire
- Short-term and long-term disability options
- Additional life and accident insurance available
- 401(k) with company match
- Paid vacation and holidays
- Always closed on Sundays
- Full-time position with a flexible schedule and rotating Saturdays off
- Comprehensive training program (hands-on and formal training)
- Employee discounts on parts, labor, and vehicle purchases
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FAQs About Automotive Service Advisor Jobs at Elite
What is the work location for this position at Elite?
This job at Elite is located in Stroudsburg, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Elite?
Candidates can expect a pay range of $50,000 and $100,000 per year.
What employment applies to this position at Elite?
Elite lists this position under the following employment categories:
- Flexible-schedule
- Full-time
What experience level is required for this role at Elite?
Elite is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Elite for this role?
Elite offers following benefits: Health Insurance, Dental Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Elite?
You can apply for this role at Elite either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.