Automotive Service Advisor
Martin Automotive GroupCleveland Heights, OH
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Full-time
Career level
Senior-level
Benefits
Career Development
Job Description
Martin Automotive Group is searching for a Service Advisor to join our team at our Toyota Cleveland Heights location! We believe our continued success and future growth is attributed to our employees.
Responsibilities:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- 2-3 years experience in a dealership environment
- Dealertrack & Xtime experience preferred but not required
- Must have high school diploma or GED
- Proven record of achieving exceptional Customer Satisfaction
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Automotive Service Advisor Jobs at Martin Automotive Group
What is the work location for this position at Martin Automotive Group?
This job at Martin Automotive Group is located in Cleveland Heights, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Martin Automotive Group?
Employer has not shared pay details for this role.
What employment applies to this position at Martin Automotive Group?
Martin Automotive Group lists this role as a Full-time position.
What experience level is required for this role at Martin Automotive Group?
Martin Automotive Group is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Martin Automotive Group?
You can apply for this role at Martin Automotive Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.