Automotive Service Advisor – Sales-Driven / Customer-Focused
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$50,000-$90,000/year
Benefits
Paid Vacation
Job Description
Benefits:
- 401(k)
- Competitive salary
- Paid time off
At Midas, our Service Advisors are professional salespeople. If you thrive on closing, building trust, and seeing your numbers move every day, this role is built for you.
We are looking for a results-oriented Service Advisor who can confidently consult with customers, present repair recommendations, and close work ethically and consistently.
This is not a cashier role.
This is a front-line sales position with real accountability and opportunity.
The Role
As a Service Advisor, you will be the voice of the shop and the driver of revenue. You will guide customers through inspections, recommend needed services, and convert those recommendations into approved work — all while delivering a high-quality customer experience.
What You’ll Do
- Own the counter. Greet customers, assess concerns, and lead confident sales conversations.
- Sell maintenance and repair services. Present inspections clearly and professionally, turning recommendations into approved work.
- Drive results. Consistently improve ARO, service conversion, and customer satisfaction.
- Build trust. Listen to customer needs, explain repairs in plain language, and follow up on open estimates.
- Create accurate repair orders. Build computerized tickets, source parts, and communicate timelines.
- Partner with technicians. Ensure inspections are thorough, accurate, and clearly documented.
- Close the loop. Provide updates, handle objections, and secure approvals.
- Maintain standards. Support cleanliness, organization, and professional shop appearance.
Who We’re Looking For
This role is for someone who:
- Is sales-driven and competitive
- Is comfortable closing conversations and asking for the sale
- Takes ownership of results and performance
- Thrives in a fast-paced, customer-facing environment
- Communicates clearly, confidently, and professionally
- Values ethical selling and long-term customer relationships
Qualifications
- Previous sales, service advisor, or customer-facing experience (automotive preferred, not required)
- Strong communication and closing skills
- Ability to multitask in a fast-paced environment
- Basic automotive knowledge (training provided)
- Comfortable using POS systems and computers
- Reliable, punctual, and professional
- Valid driver’s license
- Ability to work a flexible retail schedule (including weekends)
Why This Role
- Performance-driven environment
- Opportunity to increase earnings through results
- Training and coaching provided
- Clear growth path to Assistant Manager or Store Manager
- Be part of a team that values accountability and winning
If you’re motivated by results, confident in your ability to sell, and want a role where your performance actually matters — apply now.
Compensation: $50,000.00 - $90,000.00 per year
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
www.midas.com
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Automotive Service Advisor – Sales-Driven / Customer-Focused Jobs at Midas Tire & Auto Experts
What is the work location for this position at Midas Tire & Auto Experts?
This job at Midas Tire & Auto Experts is located in Philadelphia, Pennsylvania, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Midas Tire & Auto Experts?
Candidates can expect a pay range of $50,000 and $90,000 per year.
What employment applies to this position at Midas Tire & Auto Experts?
Midas Tire & Auto Experts lists this role as a Full-time position.
What experience level is required for this role at Midas Tire & Auto Experts?
Midas Tire & Auto Experts is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Midas Tire & Auto Experts for this role?
Midas Tire & Auto Experts offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Midas Tire & Auto Experts?
You can apply for this role at Midas Tire & Auto Experts either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.