Automotive Service Advisor

PromotiveDothan, AL

$70,000 - $120,000 / year

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Overview

Compensation

$70,000-$120,000/year

Job Description

Experienced Automotive Service Advisor - 3+ years experience required

Dothan, ALMonday–Friday (No Nights or Weekends!)Pay: $70,000–$120,000 per year (Salary + Performance Bonuses)

Are you an experienced Service Advisor who feels undervalued or overworked?

Tired of long hours, weekend shifts, and being treated like “just another employee”?

At this shop, we do things differently.

We’ve built a shop culture where team members are respected, supported, and empowered to succeed — because we know that exceptional customer service starts with a happy, motivated team.

When you join this automotive repair shop, you’re not just filling a role…You’re becoming part of a family-like team committed to delivering top-notch service and building lifelong customer relationships.

About the Role

As a Service Advisor, you are the key connection between the customer and the technician. You’ll be responsible for:

Owning the customer experience from start to finish
Communicating customer concerns clearly to technicians
Presenting repair and maintenance recommendations confidently
Driving sales while building trust and long-term relationships
Keeping workflow organized and the team aligned

Service Advisors are powerful leaders at the front counter — and this role is critical to our success.

What We Offer

Work-Life Balance

Monday–Friday schedule
No late nights or weekends

Modern, Comfortable Shop

Clean, well-lit, air-conditioned facility

Great Pay + Bonuses

Competitive compensation with performance incentives

Outstanding Benefits Package

BC/BS Platinum & Bronze Health Insurance
Vision & Dental Options
Profit Sharing
Group Term Life Insurance
401(k) with 3% employer safe harbor contribution
Employee Discounts

Career Growth & Development

Training, mentorship, and advancement opportunities

Supportive, Drama-Free Workplace

We don’t tolerate toxic attitudes — period

Skills That Will Help You Shine

The ideal candidate will bring:

Excellent customer service and sales ability
Strong communication and listening skills
Confidence presenting ALL recommended services (no “wallet thinking”)
Automotive knowledge and experience
Comfort with technology, typing, and modern communication tools
Team-oriented mindset and strong work ethic
Ability to work well with customers, technicians, and coworkers

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FAQs About Automotive Service Advisor Jobs at Promotive

What is the work location for this position at Promotive?

This job at Promotive is located in Dothan, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Promotive?

Candidates can expect a pay range of $70,000 and $120,000 per year.

What employment applies to this position at Promotive?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Promotive?

You can apply for this role at Promotive either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.