Automotive Service Advisor Matt Bowers Hyundai Gulfport

Matt Bowers Hyundai in Gulfport, MS is seeking an experienced Automotive Service Advisor to join our high-volume dealership. We are looking for a motivated professional who thrives in a fast-paced environment, delivers exceptional customer service, and has the skills to keep our service department running at peak performance.

What We're Looking For:

• Minimum 2+ years of Service Advisor experience (Hyundai or other new-car dealership experience strongly preferred).

• Proven ability to communicate effectively with customers and technicians.

• Strong understanding of automotive technology and repair processes.

• Excellent organizational, problem-solving, and decision-making skills.

• Ability to manage workflow, schedule repairs, and provide accurate cost estimates.

Key Responsibilities:

• Greet customers and ensure a professional, welcoming service experience.

• Accurately document customer concerns and communicate them to technicians.

• Oversee repair timelines and keep customers updated throughout the process.

• Provide expert advice on warranty coverage, cost-saving options, and service recommendations.

• Ensure repair orders are completed with accuracy and efficiency.

• Build and maintain strong customer relationships that drive retention and repeat business.

What We Offer:

• Competitive pay plan with performance incentives.

• Full benefits package and growth opportunities within our dealership group.

• A chance to work with a respected, customer-driven organization.

• Strong management support and professional development.

If you are a proven Service Advisor with a passion for customer service and the drive to succeed in a fast-paced dealership, apply today and join the Matt Bowers Hyundai team in Gulfport!

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• The ability to communicate with mechanics, customers, and management.