Automotive Service BDC Representative

Stinnett Chrysler Dodge JeepNewport, TN

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Job Description

Service BDC Representative

Stinnett CDJR is looking for a friendly, hardworking individual with great phone skills to join their service call center. Business is growing rapidly, and they are looking for an energetic individual with great customer service skills to join their team-Apply today!

Job Responsibilities:

· Schedule service appointments

· Reschedule missed service appointments

· Other assignments for outbound call include but are not limited to safety recalls, recommended services, special order parts, declined service, pre-paid maintenance

· Respond to inbound internet leads by phone, text message, and email

· Book appointments based on maintenance schedule per brand and in accordance with company policies and manufacturers specifications

· Assist with answering customer inquiries and problems by routing customer to the contact and or department

· Other duties as assigned

Job Requirements:

· Previous customer service and/or call center experience a plus

· Requires strong communication skills in order to work most effectively with customers

· Excellent follow through and follow up skills

· High School diploma or equivalent

· Valid driver's license

· Must be able to pass a pre-employment background check and drug screen prior to employment

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FAQs About Automotive Service BDC Representative Jobs at Stinnett Chrysler Dodge Jeep

What is the work location for this position at Stinnett Chrysler Dodge Jeep?

This job at Stinnett Chrysler Dodge Jeep is located in Newport, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Stinnett Chrysler Dodge Jeep?

Employer has not shared pay details for this role.

What employment applies to this position at Stinnett Chrysler Dodge Jeep?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Stinnett Chrysler Dodge Jeep?

You can apply for this role at Stinnett Chrysler Dodge Jeep either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.