Automotive Service Manager

Aamco TransmissionsLexington Park, MD

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Director

Benefits

Career Development

Job Description

Title: Lead Service Manager / Shop Manager

Location: AAMCO Transmissions & Total Car Care - Lexington Park, MD

AAMCO Lexington Park is seeking an experienced Lead Service Manager / Shop Manager to take ownership of the front counter and drive shop performance. This role is ideal for a confident, decisive service professional who is comfortable selling major repairs, making pricing decisions, and leading daily operations.

This is a hands-on leadership role focused on sales execution, decision-making, and workflow control. You will not be turning wrenches, but you must be comfortable owning repair recommendations and closing high-dollar jobs.

What You will Do

Lead front counter operations and customer communication
Sell and close major repairs, including transmission rebuilds and replacements
Decide repair strategy (rebuild vs reman) in coordination with technicians
Source parts and pricing by contacting vendors and suppliers
Write and manage repair orders from estimate through payment
Communicate clearly with technicians to keep work moving
Handle customer objections and close with confidence
Oversee daily workflow and support overall shop performance
Train and support service advisors as needed

What We are Looking For

5+ years experience as a Lead Service Advisor, Service Manager, or Shop Manager
Proven ability to sell high-dollar repairs ($4,000+ tickets)
Strong decision-making skills and comfort owning recommendations
Confident communicator who can explain repairs and pricing clearly
Experience working with vendors and sourcing parts
Automotive or transmission experience preferred, not required
Sales-driven mindset with accountability for results
Comfortable using basic computer tools such as email and simple tracking sheets to follow shop processes (training provided)

What We Are Not Looking For

Entry-level advisors
Purely mechanical roles
Candidates uncomfortable discussing pricing or closing work

Schedule

Monday through Friday, 7:30 AM - 5:30 PM
No nights or weekends

Compensation

Competitive hourly base plus commission on cash collected
Performance bonuses tied to weekly results
Compensation structured to reward strong sales performance and leadership

This is a key leadership role in a busy, locally owned AAMCO center with strong growth potential. The right candidate will have authority, responsibility, and the opportunity to significantly impact shop performance.

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FAQs About Automotive Service Manager Jobs at Aamco Transmissions

What is the work location for this position at Aamco Transmissions?

This job at Aamco Transmissions is located in Lexington Park, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Aamco Transmissions?

Employer has not shared pay details for this role.

What employment applies to this position at Aamco Transmissions?

Aamco Transmissions lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Aamco Transmissions?

Aamco Transmissions is looking for a candidate with "Director" experience level.

What benefits are offered by Aamco Transmissions for this role?

Aamco Transmissions offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Aamco Transmissions?

You can apply for this role at Aamco Transmissions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.