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Automotive Service Manager - Central Campaign

HERTRICH Family of Automobile DealershipsMilford, DE

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Overview

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Job Description

Automotive Service ManagerFull-Time | Delaware Beaches & Maryland's Eastern Shore

Lead a Top Service Team. Live Where Others Vacation.

The Hertrich Family of Dealerships is seeking an accomplished Automotive Service Manager ready to take the next step with one of the most respected dealership groups in Delaware and Maryland's Eastern Shore. At Hertrich, we don't just fill openings - we build careers across a growing dealership network.

This is an opportunity for a proven service leader who wants career growth, strong compensation, and a better quality of life near the beach-without sacrificing professional challenge or advancement.

Why This Opportunity?

  • Leadership role with a respected, regional dealership group
  • Long-term growth with a company that invests in its managers
  • Coastal lifestyle near the Delaware Beaches and Eastern Shore
  • Hands-on executive leadership and strong operational support
  • Performance-driven culture with high standards and accountability

About Hertrich

Family-owned for three generations, Hertrich operates 24 dealerships, 15 collision centers, and 18 automotive brands across the Delmarva Peninsula. We're a Top 100 dealership group committed to integrity, excellence, and giving back to our communities.

What We Offer:

  • Competitive compensation with performance bonus potential
  • Medical, Dental, Vision & Life Insurance
  • Short- and Long-Term Disability coverage
  • Paid vacation, holidays, and personal/sick days
  • 401(k) with employer match
  • Employee vehicle purchase discounts
  • Ongoing training and professional development

What You'll Do:

  • Lead daily service department operations
  • Drive customer satisfaction, CSI, and retention
  • Coach, train, and develop Advisors and Technicians
  • Manage workflow, productivity, and repair order efficiency
  • Monitor KPIs, financial performance, and service metrics
  • Ensure compliance with dealership and manufacturer standards
  • Build a positive, high-performance service culture

What We're Looking For:

  • 2-3 years of Automotive Service Management experience
  • Strong leadership, communication, and problem-solving skills
  • Proven success in high-volume service operations
  • Solid understanding of dealership systems (DealerTrack experience preferred)
  • High School Diploma or GED required (college preferred)
  • Willingness to relocate to Delaware or Maryland's Eastern Shore

Apply today and elevate your Service Management career-professionally and personally.

Hertrich Family of Dealerships is an Equal Opportunity Employer and a drug-free workplace.

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FAQs About Automotive Service Manager - Central Campaign Jobs at HERTRICH Family of Automobile Dealerships

What is the work location for this position at HERTRICH Family of Automobile Dealerships?
This job at HERTRICH Family of Automobile Dealerships is located in Milford, DE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at HERTRICH Family of Automobile Dealerships?
Employer has not shared pay details for this role.
What employment applies to this position at HERTRICH Family of Automobile Dealerships?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at HERTRICH Family of Automobile Dealerships?
You can apply for this role at HERTRICH Family of Automobile Dealerships either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.