Automotive Service Manager

PRESTON CDJRMillsboro, DE

$90,000 - $120,000 / year

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Overview

Compensation

$90,000-$120,000/year

Job Description

As the Service Manager, you will play a crucial role in overseeing the daily operations of our service department. You will be responsible for ensuring the efficient and effective management of our service team, maintaining high-quality standards, and delivering exceptional customer service. Your leadership will be instrumental in driving our business forward and fostering a positive work environment.

Salary Range: $90000.00 - $120000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Disability Insurance

Life Insurance

Vision Insurance

Dental Insurance

Hands on Training

Retirement Plan

Career Growth Opportunities

Responsibilities

Manage and lead a team of automotive technicians and service advisors.

Monitor and optimize the workflow in the service department to ensure timely and efficient service delivery.

Maintain a high level of customer satisfaction by addressing inquiries, concerns, and resolving issues promptly.

Implement and enforce safety protocols and compliance with industry standards.
Track and analyze key performance metrics to improve department efficiency and profitability.
Collaborate with other departments to ensure seamless operations.
Maintain accurate records of service history, vehicle repairs, and inventory.
Train, mentor, and develop staff to enhance their skills and knowledge.
Stay current with industry trends and technology advancements.
Manage budgeting, cost control, and financial performance of the service department.
Ensure all employees adhere to company policies and procedures.

Requirements

Ability to follow the Preston Automotive Group Core Values: Integrity, Urgency, Teamwork, Personal Growth, Attention to Detail, and Community.
5+ years of automotive service management experience preferred.
Strong leadership and team management skills.
Excellent communication and customer service abilities.
In-depth knowledge of automotive systems, diagnostics, and repair processes.
Proficiency in using automotive service software and tools.
Budgeting and financial management experience.
ASE certification or equivalent is a plus.
Strong problem-solving and decision-making skills.
Commitment to safety and compliance.
A passion for the automotive industry and customer satisfaction.
Valid drivers license with an acceptable, safe driving record.
High school diploma or the equivalent.

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FAQs About Automotive Service Manager Jobs at PRESTON CDJR

What is the work location for this position at PRESTON CDJR?

This job at PRESTON CDJR is located in Millsboro, DE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at PRESTON CDJR?

Candidates can expect a pay range of $90,000 and $120,000 per year.

What employment applies to this position at PRESTON CDJR?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at PRESTON CDJR?

You can apply for this role at PRESTON CDJR either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.