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Automotive Service Scheduler

Ray Laethem Buick GMCDetroit, Michigan
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Overview

Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

At Ray Laethem Dealership is looking for a full time Service Scheduler. We pride ourselves on delivering reliable, high-quality automotive service with a strong focus on customer satisfaction. We're looking for an organized and customer focused Automotive Service Scheduler to join our team and help keep our operations running smoothly.

Position Overview: The Automotive Service Scheduler is responsible for managing service appointments while also handling customer transactions. You will be the first and last point of contact for many customers, helping ensure a smooth and positive service experience from start to finish. 

Key Responsibilities:

  • Schedule and confirm service appointments via phone, email, and online systems
  • Communicate clearly with customers about service timelines availability, and updates
  • Greet customers in person and assist with service check-in/check-out
  • Process payments accurately (cash, debit, credit) and issue receipts
  • Balance cash drawer and handle daily transaction records
  • Maintain accurate customer and service records
  • Provide exceptional customer service at all times

Qualifications:

  • Previous experience in an automotive service environment or customer service role preferred
  • Cash handling or cashier experience is an asset
  • Strong organizational and multitasking skills
  • Comfortable using multiple computer programs

What We Offer:

  • Medical, Dental, and Vision Packages
  • 401K
  • No Holidays
  • Paid Time off that increases with years of service
  • Monday-Friday, and every other Saturday
  • Opportunities for growth and advancement

EXCELLENCE IS THE OBLIGATION OF ALL EMPLOYEES AT RAY LAETHEM. WE LIVE AND WORK EACH DAY BY OUR COMPANY'S CORE VALUES:

  • CUSTOMER SERVICE ABOVE ALL ELSE
  • PRIDE IN OUR TEAM
  • DRIVEN TO BE THE BEST

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FAQs About Automotive Service Scheduler Jobs at Ray Laethem Buick GMC

What is the work location for this position at Ray Laethem Buick GMC?
This job at Ray Laethem Buick GMC is located in Detroit, Michigan, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Ray Laethem Buick GMC?
Employer has not shared pay details for this role.
What employment applies to this position at Ray Laethem Buick GMC?
Ray Laethem Buick GMC lists this position under the following employment categories:
  • Alternate-schedule
  • Full-time
What experience level is required for this role at Ray Laethem Buick GMC?
Ray Laethem Buick GMC is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Ray Laethem Buick GMC for this role?
Ray Laethem Buick GMC offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Ray Laethem Buick GMC?
You can apply for this role at Ray Laethem Buick GMC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.