Automotive Service Support Staff
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Overview
Job Description
About the Job
Join Colonial Ford Truck Sales as a Service Support Staff team member and help deliver an outstanding service experience. You’ll support the day-to-day operations of our service department and helping ensure the department runs smoothly.
This role is ideal for someone looking to learn and grow within the Service department, comfortable working in a fast-paced dealership environment. If you enjoy customer interaction, teamwork, and keeping things moving behind the scenes, we encourage you to apply.
Service Support Staff Responsibilities
Supporting service technicians through daily tasks
Perform work specified on the repair order with efficiency under the supervision of a Master Technician
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
Execute repairs under warranty to manufacturer specifications under the supervision of a Master Technician
Service Support Staff Requirements
High school diploma or equivalent automotive technical degree/certification
- Service department a plus, but not required
Valid driver’s license and clean driving record required
Friendly, professional demeanor with strong customer service skills
Ability to work independently and as part of a team
Strong organizational skills and attention to detail
Basic computer knowledge and clerical experience preferred
Ability to lift up to 30 lbs and remain on your feet for extended periods
Availability to work during regular dealership business hours
Pay & Benefits
Pay: $15.00 - $22.00 hourly wage or more, based on experienceSchedule: Full-time, daytime hours; Monday–Friday
Benefits:
- Paid training and career development opportunities
Medical, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Free uniforms
- Free steel-toed boots
Family-oriented workplace with a strong team environment
Equal Opportunity Employer
We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected status under federal, state, or local law.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
