Automotive Service-to-Sales / Vehicle Exchange Manager
Kuhn VolkswagenTampa, Florida
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Service-to-Sales / Vehicle Exchange Manager
Kuhn Volkswagen
Business is BOOMING at Kuhn Volkswagen! Located in the heart of South Tampa, Kuhn VW is one of America's most progressive family owned and operated automotive companies proudly serving Tampa Bay! Kuhn Volkswagen has been a staple in the Tampa Bay area for well over 20 years. We are the #1 volume Volkswagen store in Central Florida and are tracking in the top 10VWstoresNationally! We are fast paced and believe in promoting from within and growing our people! We offer a very competitive compensation plan (see below).
Benefits:
- Extremely Competitive Compensation
- Signing bonuses for select hires
- Paid Vacation
- Employee Purchases and Service Discounts
- Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
- 401(k) Retirement Saving
- Career advancement opportunities
Responsibilities:
- Responsible for converting service customers to new car buyers by presenting options for a new vehicle purchase, presenting numbers, closing the deal, and then delivering the vehicle.
- Will work within the service department and talk to every customer throughout the day.
- Will set up a consistent process, including contacting service customers prior to and after their service visit.
- Will work closely with the sales managers to structure deals and ultimately sell vehicles.
- Must be very organized and maintain detailed customer files.
- Build strong rapport with customers and maintain meaningful contact after the sale
- Learn and internalize our customer experience policy
- Become knowledgeable and proficient in teaching all high-tech features of our vehicles for sale
- Greet and offer assistance or direction to any customer who enters the dealership showroom or sales lot
- Effectively collect customer data and input into our Client Management application
- Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Describe all optional equipment available for customer purchase
- Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles
- Learn to perform all other steps of the sales process in accordance with company standards
Requirements:
- At least 2 years of previous automotive dealership sales experience is required
- Service-to-sales experience preferred
- Must be proficient in email and text message communication
- Possess strong grammar and written communication skills
- Exceptional customer service skills
- Enthusiastic with high energy throughout the sales workday
- Outgoing with a friendly personality, especially while handling objections & discussing pricing
- Must have a clean & valid drivers license
- Must be willing to submit to a drug screen prior to employment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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FAQs About Automotive Service-to-Sales / Vehicle Exchange Manager Jobs at Kuhn Volkswagen
What is the work location for this position at Kuhn Volkswagen?
This job at Kuhn Volkswagen is located in Tampa, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Kuhn Volkswagen?
Employer has not shared pay details for this role.
What employment applies to this position at Kuhn Volkswagen?
Kuhn Volkswagen lists this role as a Full-time position.
What experience level is required for this role at Kuhn Volkswagen?
Kuhn Volkswagen is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Kuhn Volkswagen for this role?
Kuhn Volkswagen offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Kuhn Volkswagen?
You can apply for this role at Kuhn Volkswagen either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.