Automotive Service Writer - Sales/Customer Service

Midas Auto & TiresSouthfield, Michigan

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Job Description

Benefits:

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Vision insurance

Turn car trouble into customer trust — and get paid like a closer.

You're the first face customers see and the person they trust to tell them what their car actually needs. If you can explain a brake job in plain English, keep a busy counter moving, and close the sale without being pushy — this is your shop.

We're Halco Group, a family-owned, multi-unit Midas operation growing fast across Metro Detroit. Our Southfield store is high-volume, which means more cars, more customers, and more commission.

How you get to $98K

Your pay is competitive base + uncapped commission on the work you write and sell — maintenance, repairs, and tires. Our busiest writers at high-volume stores consistently earn in the top half of the range. You control the number.

What you'll do

Own the front counter: greet customers, write repair orders, and guide them from estimate to invoice
Recommend and sell maintenance, repair, and tire work — clearly, honestly, confidently
Translate technician findings into recommendations customers understand and approve
Coordinate with techs to keep the shop schedule moving and promises kept
Keep the front desk sharp, organized, and professional

What you bring

Experience in automotive service writing, parts counter, or a customer-facing sales role (strongly preferred — but we'll train the right closer)
Basic automotive knowledge and real interest in the industry
Strong communicator who can juggle phones, walk-ins, and a full schedule board
Comfortable with point-of-sale systems and digital inspection tools
Valid driver's license

The schedule, upfront

This is a 5-day, 45–50 hour week including Saturdays. It's a busy store — that's why the earning potential is what it is. If that works for you, we'd love to talk.

What you get

$70,000–$98,800/year (base + uncapped commission)
Group health insurance (BCBS) + dental + vision
401(k) with company match
Paid time off + 8 paid holidays
Employee discounts and team outings
Clean, modern, high-volume store

Where this goes

We promote from within. Our store managers earn $88,000–$161,000/year, and several started right where you would — at the counter. Join one of the fastest-growing Midas groups in Michigan and we'll build your career path with you.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Compensation: $70,000.00 - $98,800.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join Our Winning Team

Midas is a family-owned Automotive repair & tire retailer. We also provide roadside assistance throughout the Metro Detroit Area. Our mission is to provide quality service while delivering a unique customer experience and exceeding expectations. We are one of the fastest growing companies in the area, and have extensive career opportunities. Come join our family and will help develop your career path.

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FAQs About Automotive Service Writer - Sales/Customer Service Jobs at Midas Auto & Tires

What is the work location for this position at Midas Auto & Tires?

This job at Midas Auto & Tires is located in Southfield, Michigan, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Midas Auto & Tires?

Employer has not shared pay details for this role.

What employment applies to this position at Midas Auto & Tires?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Midas Auto & Tires?

You can apply for this role at Midas Auto & Tires either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.