AWS Devops / Product Support Engineer
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Overview
Job Description
Location: Houston, TXWork Arrangement: Hybrid – Onsite Day 1 RequiredEmployment Type: Contract
Job Overview
We are seeking an experienced AWS DevOps / Product Support Engineer for a contract opportunity in Houston, TX. The ideal candidate will have strong hands-on experience with AWS, Terraform, and Kubernetes, along with a solid understanding of DevOps practices and production/product support.
This is a hybrid position, and candidates must be willing and able to work onsite in Houston starting Day 1.
Key Responsibilities
Support and maintain cloud-based applications and infrastructure in AWS.
Manage and provision infrastructure using Terraform and Infrastructure as Code (IaC) practices.
Deploy, manage, troubleshoot, and support workloads running on Kubernetes.
Monitor production environments and troubleshoot application/infrastructure issues.
Perform root-cause analysis and resolve technical issues in a timely manner.
Collaborate with development, infrastructure, and product teams to support releases and production deployments.
Automate operational processes and improve system reliability and scalability.
Assist with incident management, problem resolution, and production support activities.
Follow DevOps best practices for CI/CD, automation, monitoring, and infrastructure management.
Required Skills
Strong hands-on experience with AWS.
Strong experience with Terraform.
Strong experience with Kubernetes.
Experience supporting applications and infrastructure in production environments.
Solid understanding of DevOps methodologies and practices.
Experience with troubleshooting, incident resolution, and root-cause analysis.
Strong communication and collaboration skills.
Ability to work in a hybrid environment with onsite presence from Day 1.
Preferred Skills
Experience with CI/CD tools and pipelines.
Experience with AWS services such as EC2, EKS, S3, IAM, CloudWatch, and related services.
Experience with monitoring and logging tools.
Scripting/automation experience using Python, Shell, or similar technologies.
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