landing_page-logo
Sign Up
Gold's Gym International, Inc. logo

Back Office Manager

Gold's Gym International, Inc.Meadowbrook, VA
Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Schedule
Alternate-schedule
Full-time
Career level
Entry-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Benefits:

  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

Back Office Operations Manager

Location: Meadowbrook

Job Type: Full-Time

Schedule: M-F 10am - 6pm

About the Role

We're looking for a motivated and detail-oriented Back Office Operations Manager to join our team! This key leadership role is responsible for supporting gym operations, driving membership retention, and overseeing daily administrative and customer service functions. If you're passionate about fitness, customer experience, and operational excellence, this is the opportunity for you.

Key Responsibilities

Leadership & Customer Experience

  • Drive membership retention by engaging with current members and promoting renewals and upgrades.

  • Collaborate closely with the General Manager to resolve member concerns and operational issues.

  • Serve as the liaison to the Corporate Customer Care Department, ensuring a smooth communication flow.

  • Proactively manage cancellations and work toward member retention whenever possible.

Operations & Administration

  • Oversee daily cash handling procedures, including timely bank deposits and adherence to all cash management protocols.

  • Manage retail sales processes, ensuring accurate transactions and inventory tracking.

  • Maintain a clean and welcoming environment by partnering with the cleaning team and overseeing daily cleaning checklists.

  • Ensure all member concerns are addressed promptly and professionally.

What We're Looking For

  • 1-2 years of relevant experience in operations, customer service, or sales

  • College degree preferred, but not required

  • Strong leadership, communication, and organizational skills

  • Ability to handle difficult situations with patience, professionalism, and tact

  • Comfortable with basic cash handling and computer systems

  • Background in fitness or wellness is a plus

Apply now to become part of a team that's passionate about people, fitness, and operational excellence!

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
pay-wall

FAQs About Back Office Manager Jobs at Gold's Gym International, Inc.

What is the work location for this position at Gold's Gym International, Inc.?
This job at Gold's Gym International, Inc. is located in Meadowbrook, VA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Gold's Gym International, Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at Gold's Gym International, Inc.?
Gold's Gym International, Inc. lists this position under the following employment categories:
  • Alternate-schedule
  • Full-time
What experience level is required for this role at Gold's Gym International, Inc.?
Gold's Gym International, Inc. is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Gold's Gym International, Inc. for this role?
Gold's Gym International, Inc. offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Gold's Gym International, Inc.?
You can apply for this role at Gold's Gym International, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.