Banking Customer Service

Veterans Sourcing GroupColumbus, OH

$19 - $19 / hour

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Overview

Remote

On-site

Compensation

$19-$19/hour

Job Description

Job Title: Banking Customer ServiceLocation: Columbus, OHDuration: 6 Months (Possibility of Extension)Pay Rate: $19.17/hr on W2

Overview: Provide accurate phone support for brokerage account inquiries, including cash management, online platforms, and general account services. The role requires the ability to perform in a metrics-driven, fast-paced environment.

Key Responsibilities:• Handle inbound calls related to brokerage products and digital services• Provide accurate information while meeting performance and quality targets• Assist customers with cash management, website, mobile app, and general account inquiries• Adapt quickly to operational changes in a busy financial services environment

Requirements:• Bachelor's degree or prior contact center/customer service experience• Professional communication and customer-focused mindset• Ability to multitask and work effectively in a team environment• Commitment to delivering high-quality customer service

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FAQs About Banking Customer Service Jobs at Veterans Sourcing Group

What is the work location for this position at Veterans Sourcing Group?

This job at Veterans Sourcing Group is located in Columbus, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Veterans Sourcing Group?

Candidates can expect a pay range of $19.17–$19.17 per hour for this role.

What employment applies to this position at Veterans Sourcing Group?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Veterans Sourcing Group?

You can apply for this role at Veterans Sourcing Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.