Banquet Server - The Hotel Hershey

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

This part-time position is responsible for providing food and beverages to guests during different types of services, including banquets, receptions, buffets, and butler/a’ la carte events.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Set up and tear down of events*

• Serve food and beverage to guests in a professional and guest-friendly manner.*

• Carry trays from service areas to banquet rooms.*

• Inspect tables and chairs

• Clean up and tear down after event ends; clear tables*

• Maintain and stock supplies, i.e. sugar bowls, salt and pepper shakers, and condiments*

• Maintain a clean and orderly work area

• Follow safety guidelines and perform job accordingly

• Perform other duties as assigned

Qualifications:

• Must be 18 years of age or older

• One year banquet food and beverage experience preferred

• Must be able to pass the Responsible Alcohol Management Program (RAMP) Certification

• This position participates in the post-offer employment testing program

Knowledge, Skills, and Abilities:

• Must present a professional image and good personal hygiene

• Must present a guest-friendly attitude, have the desire to serve the public, and have the ability to work cooperatively with others

• Must be able to work in fast paced environment and meet deadlines

• Must be able to speak fluent English and read instructions

Job Demands:

While performing the duties of this job, the employee is required to:

• Constant (67% - 100% of time): Lift (0-10 lbs), Carry (0-10 lbs), Stand, Walk, Reach Forward, Balance, Object Handling, Feel, and Hand Grasp (Simple).

• Frequent ( 34% - 66% of time): Lift (11-35 lbs), Carry (11-35 lbs), Finger, and Hand Grasp (Firm).

• Occasional (1% - 33% of time): Lift (36-50 lbs), Carry (36-50 lbs), Push (0-75 lbs), Pull (0-75 lbs),Sit, Climb Stairs and Ladders, Reach Overhead, Stoop, Kneel, Crouch, Pinch, and Operating Controls.

• Must be able to tolerate temperature fluctuations required to serve outdoor guests.

• Must be able to work flexible and varied hours. This is a part-time year round position. The working schedule for this position may include days, evenings, weekends, and holidays based on operational needs.

• This is a union position and the work schedule will be based on union seniority.  Candidates must be able to meet schedule requirements, which will most likely require evening, weekend, and holiday hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.