Banquet Set Up Houseperson - Caribe Royale Orlando Hotel

Scope of Position

Responsible for providing quality and safe banquet area set-ups per Banquet Event Orders (BEOs) for the satisfaction of resort guests. Job requires continuous lifting, pushing, pulling, bending, walking, and standing.

Position Requirements

• Professional demeanor appropriate for a resort environment.
• Minimum one-year related experience in a resort hotel or conference center environment preferred.
• Previous hospitality experience preferred.
• Ability to work independently or with a team with limited supervision.

Responsibilities

• Welcome and assist guests according to Caribe Royale Orlando Hotel standards.
• Physical set-up of tables, chairs, staging, dance floor, podiums, linens and overall meeting room accessories for use by resort guests in various locations at the resort or off premises at designated sites.
• Physical set-up of service equipment in meeting rooms or designated areas to provide quality meetings or food functions (including silverware, china, glassware and linens).
• Moving of air walls to divide meeting space.
• Set-up room enhancements for the entertainment of guests.
• Clearing and clean-up of banquet tables, buffets, and meeting or food function space to include the "refresh" of meeting rooms during group breaks.
• Maintenance of equipment and storage areas with concentration on organization and safety.
• Demonstrate professionalism in accomplishing the aforementioned with regards to job knowledge, precision, sense of urgency and good judgment to satisfy guest needs.
• Maintains and adheres to the company values
• Perform any other duties as requested by the Banquet Set-up Manager, Assistant Manager and/or Supervisor

Education

• Previous Banquet Set-up experience preferred
• Previous Hotel experience
• High School Diploma or equivalent

Skills and Abilities

• Must be a great team player and be flexible to complete any additional tasks assigned by management while maintaining a positive work environment
• Must be able to work weekends and holidays
• Good communication skills
• Previous Banquet experience is a plus

Physical Requirements

• On a continuous basis, stand or walk for long periods of time.
• Intermittently twist to reach equipment or supplies surrounding desk.
• Must be physically fit to lift, pull, and push items up to 50 pounds.
• Also requires standing/walking/reaching and bending throughout shift.

I acknowledge that I have reviewed the Banquet Setup job description. This is a summary of the main responsibilities for this position. Business demands dictate work hours and schedules. Attendance and timeliness are a requirement of this position. Management retains the discretion to add or change the duties of this position at any time, in order to meet our guests' needs. I understand that I must also adhere to the property service standards, as well as grooming and uniform standards specific to this position, always maintaining a neat and clean appearance. I will also adhere to any OSHA (safety) practices and wear any assigned PPE (personal protective equipment) as needed.