Banquets Captain (On Call)

WALK-IN WEDNESDAY

Interview on the spot!

Every Wednesday from 12 PM - 2 PM

2500 E. Devon Ave | Des Plaines , IL 60018

Free Parking / Free Shuttle from the Rosemont Blue Line Station

Positions Summary: Oversees banquet operations and serves food and beverages for private events, ensuring high standards of service, efficiency, and guest satisfaction.

Key Responsibilities:

• Supervise banquet staff and overall execution of scheduled events

• Proactively anticipate and fulfill client needs to ensure exceptional service

• Maintain comprehensive knowledge of event-specific food and beverage menus

• Coordinate room setup, meal service, and event breakdown

• Lead pre-shift briefings to review timelines, menus, and side-work assignments

• Enforce food safety, health, and sanitation regulations

• Ensure team members adhere to uniform and professional grooming standards

• Assist with serving or bartending for events as needed

• Liaise with culinary team to coordinate service timing and guest counts

• Maintain high awareness of occupational hazards to foster a safe work environment

• Perform other operational duties as assigned

Qualifications & Experience Requirements:

• Must be 18 years or older

• High school diploma or equivalent

• Minimum of two (2) years of bartending experience, ideally within a high-volume hospitality, banquet, or casino setting.

• Proficiency with POS systems and basic mathematical calculations.

• Strong interpersonal and verbal communication skills to effectively engage with guests and team members.

• Collaborative, friendly, and guest-focused attitude with a professional and well-groomed appearance.

• Must complete Responsible Alcohol Service Training and strictly enforce cut-off procedures.

• Ability to successfully pass pre-employment screenings and obtain/maintain all required occupational licensing.

• Flexibility to work varied schedules, including evening shifts, weekends, and holidays.

• Ability to stand and walk for extended periods, as well as bend, stoop, and twist while serving.

• Physical capability to lift up to 50 lbs and maintain manual dexterity to handle glassware, trays, garnishes, and cash.

• Requires visual acuity, auditory perception, and manual dexterity to handle items and communicate effectively

• Ability to communicate clearly and concisely in a high-volume, fast-paced environment

• Demonstrated ability to work collaboratively while upholding a professional demeanor

• Capability to stand, walk, stoop, and bend for extended periods

• Ability to move efficiently and maintain urgency during peak operational hours

Perks that Work!

• Medical, Dental, Vision, and Life Insurance
• 401K - 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year
• Free Shuttle from Rosemont's Blue Line Station
• Free Parking On-Site
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement
• Fitness/Gym Reimbursement
• Community Volunteer Opportunities
• Leadership Training & Career Advancement Programs
• Team Member Exclusive Discounts