BAS Controls Tech Support
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Job Description
Hybrid BAS Tech Support Opening – Edina, MN – IoT Building Automation Innovator – Stock Options + Unlimited PTO
About the Opportunity:
A rapidly expanding IoT controls manufacturer is seeking a skilled BAS Technical Support Specialist to join their Minneapolis-area team. This role offers hybrid flexibility (3 days in-office / 2 remote) or the option to work fully on-site depending on your preference.
This position is ideal for a BAS technician or support professional who enjoys problem-solving, assisting customers, and serving as the subject-matter expert for next-generation wireless building automation products. The company promotes a tech-forward, mission-driven culture and provides highly competitive benefits—including stock options and 100% employer-paid medical coverage for employees and families.
Position Details:
- Title: BAS Technical Support Specialist
- Location: Edina, MN (Hybrid: 3 onsite / 2 remote OR full in-office)
- Status: Full-Time | Salaried | $70,000–$90,000 Base
Key Responsibilities:
- Act as primary technical support resource for wireless smart building controls and cloud-based BAS software
- Commission, verify, and remotely support new BAS and IoT deployments
- Handle customer inquiries through phone, email, chat, and ticketing systems
- Create and refine support documentation, FAQs, and training guides
- Provide virtual onboarding and customer training via video sessions
Ideal Candidate:
- Background as a BAS technician, HVAC controls tech, or technical support specialist
- Solid knowledge of HVAC equipment operation and controls integration
- 2+ years of technical support experience within BAS, IoT, or related automation fields
- Familiarity with Zendesk or similar support/ticketing tools preferred
- Excellent communication, customer service, and troubleshooting skills
What’s Unique:
- Unlimited PTO for vacation and personal time
- 100% employer-paid medical insurance for employee + dependents
- Stock Options with a 4-year vesting schedule
- 401(k) plan available
- Dental and vision plans (self-funded)
- Company-issued laptop and mobile phone
About the Company:
This innovative IoT-focused company builds integrated smart building solutions. The company’s mission is to make high-performance building automation accessible for underserved and mid-market facilities. They are positioned for major scale and long-term sustainability impact.
Ready to make an impact?
If you’re passionate about smart building technology and enjoy supporting customers in a collaborative technical environment, this is an exceptional chance to grow with a fast-scaling BAS and IoT innovator.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
