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Cashier/Customer Service

GritR SportsNorth Richland Hills, TX

$17+ / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$17+/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

GritR Sports is looking for a customer service representative to join our team in our North Richland Hills office. This person will drive customer satisfaction by completing the check out process for our Retail store, as well as working through online inquiries and processes.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Experience/interest with Firearms and outdoor sports is a plus!

Compensation: $17.00/hr

Schedule: Full-Time- Four 10 hour shifts per week

Responsibilities:

  • First and last customer interaction- Greet customers as they arrive, process payments as they leave.
  • Manage inbound customer communications- Answer incoming calls and emails to address customer questions, requests and issues.
  • Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.

Requirements:

  • Previous experience in supporting client success
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills

About GritR Sports:

GritR Sports is a Outdoor and sporting goods retailer dedicated to providing outstanding customer service and experience to every client.

Our employees enjoy a work culture that promotes team work, autonomy and ability to grow.

GritR Sports benefits include both Paid and Unpaid Time Off, Insurance: Health, Dental and Vision, a 401(K), profit share bonus, and various employment perks.

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FAQs About Cashier/Customer Service Jobs at GritR Sports

What is the work location for this position at GritR Sports?
This job at GritR Sports is located in North Richland Hills, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at GritR Sports?
Candidates can expect a pay range of $17 (per hour).
What employment applies to this position at GritR Sports?
GritR Sports lists this role as a Full-time position.
What experience level is required for this role at GritR Sports?
GritR Sports is looking for a candidate with "Senior-level" experience level.
What benefits are offered by GritR Sports for this role?
GritR Sports offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at GritR Sports?
You can apply for this role at GritR Sports either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.