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Behavioral Health Nurse Manager

Community Health ConnectionsGardner, MA

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Overview

Schedule
Full-time
Education
Nursing (RN, LPN)
Career level
Director
Remote
On-site
Benefits
Career Development

Job Description

Reports To: Director of nursing

Position Summary:

The Behavioral Health Nurse Manager is responsible for the clinical, operational, and administrative oversight of nursing services within the Behavioral Health Department across five outpatient locations. The Nurse Manager leads a team of three registered nurses and five medical assistants while ensuring the delivery of safe, high-quality, patient-centered care for both adult and pediatric populations.

The Behavioral Health Nurse Manager oversees nursing operations supporting outpatient psychiatry/BH services, Transcranial Magnetic Stimulation (TMS), Spravato (esketamine) treatment services. The position ensures compliance with federal, state, HRSA, DEA, REMS and organizational standards while promoting continuous quality improvement and interdisciplinary collaboration.

Essential Duties and Responsibilities:

Clinical Leadership

  • Provide clinical leadership and oversight for behavioral health nursing and MA services across five clinical locations.

  • Ensure safe, evidence-based practice for pediatric and adult behavioral health patients.

  • Develop and maintain workflows that promote efficiency, quality, and patient safety.

  • Support integrated care between behavioral health, primary care, pharmacy, and specialty services.

  • Monitor and audit nursing documentation for completeness, quality, and regulatory compliance.

  • Serve as a clinical resource for complex patient care issues.

  • Participate in development and implementation of nursing protocols, standing orders, and clinical procedures.

Staff Leadership

Supervise, coach, mentor, and evaluate:

  • 3 Registered Nurses

  • 5 Medical Assistants

Responsibilities include:

  • Recruitment and onboarding

  • Orientation and competency validation

  • Annual performance evaluations

  • Corrective action

  • Scheduling and staffing

  • Employee engagement and retention

  • Promote teamwork, accountability, and a culture of respect and continuous learning.

Program Oversight

Transcranial Magnetic Stimulation (TMS)

Ensure:

  • Appropriate patient screening

  • Treatment workflow compliance

  • Equipment maintenance coordination

  • Staff competency

  • Documentation standards

  • Quality monitoring

Spravato (Esketamine) Program

Serve as nursing lead for the Spravato clinic by ensuring compliance with:

  • FDA REMS Program requirements

  • DEA regulations

  • Medication storage and security

  • Observation and monitoring requirements

  • Patient education

  • Documentation standards

  • Emergency preparedness

  • Staff competency validation

Operational Management

  • Coordinate nursing coverage across five clinic locations.

  • Monitor staffing needs and productivity.

  • Collaborate with behavioral health leadership on operational planning.

  • Oversee clinical supply management.

  • Participate in emergency preparedness planning.

Minimum Qualifications

Education and licensure

  • Graduate of an accredited school of nursing (RN or LPN)

  • Current unrestricted Massachusetts nursing license

Experience

  • Minimum five years of progressive nursing experience

  • Preferred three years of leadership or supervisory experience

  • Experience in behavioral health or psychiatric nursing.

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FAQs About Behavioral Health Nurse Manager Jobs at Community Health Connections

What is the work location for this position at Community Health Connections?
This job at Community Health Connections is located in Gardner, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Community Health Connections?
Employer has not shared pay details for this role.
What employment applies to this position at Community Health Connections?
Community Health Connections lists this role as a Full-time position.
What experience level is required for this role at Community Health Connections?
Community Health Connections is looking for a candidate with "Director" experience level.
What education level is required for this job?
The education requirement for this position is Nursing (RN, LPN). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by Community Health Connections for this role?
Community Health Connections offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Community Health Connections?
You can apply for this role at Community Health Connections either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.