BIA Customer Service Agent - Personal Lines - HYBRID

ArbellaNorwood, Massachusetts

$57,500 - $64,350 / year

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Remote

Hybrid remote

Compensation

$57,500-$64,350/year

Benefits

Health Insurance

Dental Insurance

Paid Vacation

Job Description

As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently looking for motivated and self-driven individuals to join our team across the organization.

We are currently searching for a Customer Service Agent in our Norwood, Massachusetts location. The ideal candidate will have experience with Personal lines of Insurance and a MA Property and Casualty license is encouraged to perform this role. Additionally, after an initial in-house training for the first 90 days, this position can be hybrid work at home, with a few days in office and a couple of days at home each week

The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries.We offer a “home-town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.

Experience within the Personal Lines insurance industry is a plus, and a Massachusetts Property & Casualty insurance license is strongly encouraged to perform this position. We offer training and support to obtain your license. Customer Service and Sales skills are a must.The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.

Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $57,500 ($29.00 an hour) - $64,350 ($33.00 an hour) based on a variety of factors including, but not limited to, relevant skills and experience.

Our work schedule is 37.5 hours per week. In addition, you are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more.

Please note: The advertised pay range is not a guarantee or promise of a specific wage.

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FAQs About BIA Customer Service Agent - Personal Lines - HYBRID Jobs at Arbella

What is the work location for this position at Arbella?

This job at Arbella is located in Norwood, Massachusetts, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Arbella?

Candidates can expect a pay range of $57,500 and $64,350 per year.

What employment applies to this position at Arbella?

Arbella lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at Arbella?

Arbella is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Arbella for this role?

Arbella offers following benefits: Health Insurance, Dental Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Arbella?

You can apply for this role at Arbella either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.