Bilingual Customer Service And Rebate Processing Specialist

Nexant, Inc.Salt Lake City, UT

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

Resource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations Business Processing team is for you.

The Resource Innovations Business Processing team's goal is to increase the efficiency, speed, and quality of application processing while providing an exceptional customer experience. Utilities across the U.S. engage Resource Innovations' Call Centers to deliver caring, knowledgeable and engaging customer support, from single programs to entire utility program portfolios. Leave work every day knowing that you, personally, have made an impact on the world.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Provides basic troubleshooting and recommend solutions
Data Entry - enters data into various database applications
Receives data and sourcing documents, compiles, sorts, interprets and verifies data to be entered
Maintains electronic and hard-copy filing system of applications, rebates and other supporting documents.
Communicates effectively as part of team approach with other departments in servicing customers.
Provides customer service activities such as responding to emails and phone calls.
Provides exceptional customer service and call handling in a customer centric environment.• Safeguards confidential customer information
May provide peer training to co-workers job shadowing support as assigned in area of responsibility
Willing to support any program within the department as assigned
Other duties as assigned

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FAQs About Bilingual Customer Service And Rebate Processing Specialist Jobs at Nexant, Inc.

What is the work location for this position at Nexant, Inc.?

This job at Nexant, Inc. is located in Salt Lake City, UT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Nexant, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Nexant, Inc.?

Nexant, Inc. lists this role as a Full-time position.

What experience level is required for this role at Nexant, Inc.?

Nexant, Inc. is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Nexant, Inc. for this role?

Nexant, Inc. offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Nexant, Inc.?

You can apply for this role at Nexant, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.