Bilingual Customer Service & Sales Representative
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Overview
Schedule
Full-time
Part-time
Career level
Senior-level
Remote
On-site
Compensation
$18-$22/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Profit sharing
- Vision insurance
Position Type: Full-Time / Part-TimeCompensation: Hourly pay + commissionLanguages Required: English & Spanish (bilingual required)
About the Role
We are looking for a bilingual, customer-focused team member to support our growing auto glass installation business. This role is primarily inbound customer service and sales, with opportunities to earn additional commission through outbound sales for the right candidate.
You’ll be the first point of contact for our customers—answering calls, providing quotes, scheduling installations, and delivering a positive, professional experience every time.
Key Responsibilities
- Handle inbound customer calls professionally and efficiently
- Provide pricing, product information, and service recommendations
- Schedule auto glass installations and repairs
- Communicate clearly in both English and Spanish
- Accurately enter customer and job details into our system
- Follow up with customers as needed to ensure satisfaction
- Assist with outbound sales calls (preferred, not required)
- Work closely with the operations and installation teams
Qualifications
- Fluent in English and Spanish (spoken and written)
- Strong communication and interpersonal skills
- Customer service or sales experience preferred
- Comfortable handling phone-based sales and service
- Reliable, organized, and detail-oriented
- Ability to multitask in a fast-paced environment
- Auto glass or automotive experience is a plus, but not required
Compensation & Benefits
- Competitive hourly wage
- Commission on sales
- Additional commission opportunities for outbound sales
- Growth opportunities within a stable, growing company
Dress Code
- Casual business attire required (Clean, professional, and customer-appropriate)
Why Join Us?
We’re a fast-growing auto glass installation business that values professionalism, teamwork, and customer satisfaction. If you’re bilingual, motivated, and enjoy helping customers while earning commission, we’d love to hear from you.
Compensation: $18.00 - $22.00 per hour
About
At Auto Glass Express, our mission is to provide exceptional and reliable auto glass services to our clients, with a commitment to customer satisfaction, safety, and affordability. We strive to exceed our clients’ expectations by delivering high-quality services, utilizing the latest technology and techniques, and ensuring that their vehicles are safe and roadworthy. Our goal is to be the leading provider of auto glass services in the industry, and we aim to achieve this by maintaining a strong focus on our core values of integrity, professionalism, and excellence.
Automate your job search with Sonara.
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FAQs About Bilingual Customer Service & Sales Representative Jobs at Auto Glass Colorado
What is the work location for this position at Auto Glass Colorado?
This job at Auto Glass Colorado is located in Commerce City, Colorado, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Auto Glass Colorado?
Candidates can expect a pay range of $18–$22 per hour for this role.
What employment applies to this position at Auto Glass Colorado?
Auto Glass Colorado lists this position under the following employment categories:
- Full-time
- Part-time
What experience level is required for this role at Auto Glass Colorado?
Auto Glass Colorado is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Auto Glass Colorado for this role?
Auto Glass Colorado offers following benefits: Health Insurance, Dental Insurance, and Vision Insurance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Auto Glass Colorado?
You can apply for this role at Auto Glass Colorado either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.