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Bilingual Customer Service Representative - Client Service & Sales

Leandro Porciuncula-Farmers Insurance AgencyPhoenixville, PA

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Job Description

We are seeking a bilingual Portuguese or Spanish-speaking Customer Service Representative to join our Phoenixville team. This entry-level position combines high-quality customer service with hands-on involvement in sales, such as assisting clients with policy upgrades and helping licensed agents close sales. Training is provided no insurance license required.

Salary Range: $3200.00 per month

Benefits

Monthly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Hands on Training

Responsibilities

Greet and assist clients in person, over the phone, and via email/CRM

Provide excellent customer service and resolve client inquiries

Process payments, update policies, and assist with claims

Prepare quotes

Close sales along with licensed agent

Support licensed agents with administrative tasks

Maintain client records and documentation

Requirements

Must speak Portuguese or Spanish and English

Friendly and professional communication

Strong organizational skills and attention to detail

Comfortable working in a fast-paced environment

Highly motivated and self-driven

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Submit 10x as many applications with less effort than one manual application.

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