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Bilingual Dental Assistant / Customer Service Representative - Full-Time | 1.0 FTE

The Staff PadPomona, California
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Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

The Staff Pad is proud to partner with a reputablehealth center in Pomona, CA committed to providing access to high-qualityhealthcare while empowering patients, employees, and community partners toimprove their well-being and strengthen the health of the communities theyserve. 

We are looking to hire a Dental Assistant / CustomerService Representative for their Dental Clinic to provide clinical,administrative, and staff support for a comprehensive dental servicesoperation.

Schedule: Full-Time | 1.0 FTE

What You’ll Do

Key Responsibilities

  • Provide chairside assistance to the dentist during dental procedures
  • Prepare, sterilize, and organize dental supplies and equipment in accordance withOSHA and clinic standards
  • Maintain housekeeping records
  • Set up trays for dental procedures
  • Take radiographs as directed by the dentist, when appropriately trained in radiation safety
  • Develop and process dental radiographs according to provider orders
  • Assist with monitoring and maintaining radiation safety procedures and protocols
  • Order and maintain inventory of dental clinic supplies
  • Interact with and process dental clinic patients
  • Perform telephone triage and conduct patient interviews
  • Maintain dental laboratory slips
  • Create and maintain dental records in accordance with established protocols and procedures
  • Assist with monthly reporting and quality improvement activities
  • Ensure smooth patient flow by promptly checking in patients, communicating next steps, and monitoring dental patient flow
  • Verify patient eligibility and assist patients with enrollment in additional programs based on program qualifications
  • Confirm and update patient demographic, insurance, and other required information in the EMR
  • Collect payments and comply with the health center’s cash-handling procedures as outlined by the Finance Department
  • Obtain required patient information, including photo ID, insurance card,Medi-Cal, Medicare, and/or Social Security card
  • Perform miscellaneous job-related duties as assigned by the Lead Dental Assistant

What We Are Looking For

Certifications and Experience

  • Certificate from an accredited dental assisting program, if certified
  • Proof of completion of a board-approved 8-hour infection control course
  • Successful completion of a California Board of Dental Examiners-approved radiation safety course
  • 1–2 years of experience directly related to the position duties and responsibilities (prior dental experience required)
  • CurrentBLS certification

Additional Skills and Attributes

  • BilingualEnglish/Spanish proficiency required
  • Current knowledge of and ability to follow comprehensive dental clinical procedures and protocols

Compensation and Benefits:

  • CompetitivePay
  • Medical,Dental and Vision Insurance
  • HolidayVacation and Sick Leave
  • EmployeeAssistance Program
  • LifeInsurance (Basic + Voluntary)
  • TuitionReimbursement
  • 403(b)Retirement plan with 6% match

Ifyou’re a detail-oriented and compassionate professional who enjoys supportingboth patients and dental teams, we’d love to hear from you. Join amission-driven health center where your skills can contribute to a welcomingpatient experience and quality community care. Apply today to take the nextstep in your dental career!

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FAQs About Bilingual Dental Assistant / Customer Service Representative - Full-Time | 1.0 FTE Jobs at The Staff Pad

What is the work location for this position at The Staff Pad?
This job at The Staff Pad is located in Pomona, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at The Staff Pad?
Employer has not shared pay details for this role.
What employment applies to this position at The Staff Pad?
The Staff Pad lists this role as a Full-time position.
What experience level is required for this role at The Staff Pad?
The Staff Pad is looking for a candidate with "Entry-level" experience level.
What benefits are offered by The Staff Pad for this role?
The Staff Pad offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at The Staff Pad?
You can apply for this role at The Staff Pad either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.