Bilingual Licensed Insurance Customer Service - Spanish
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Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Licensed Insurance Customer Service Representative - State Farm Agent Team Member. An active Property and Casualty license is required. Must be fluent in English and Spanish.
We seek a licensed, energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Please submit your resume and we will follow up with the next steps.
Responsibilities include but not limited to:
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Maintain a strong work ethic with a total commitment to success each and every day
- Base pay plus Commission/Bonus
- Paid Time Off (vacation and personal/sick days)
- Health Benefit Allowance
- SEP Retirement
- Valuable experience
- Growth potential/Opportunity for advancement within my office
Requirements
- Property & Casualty license
- Life and Health license
- Bilingual (Spanish/English)
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Provide timely and thorough activity reports to agent
- Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
Disclosure
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
