Bilingual Scheduler Specialist Gilbert
Therapy TreeGilbert, AZ
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Overview
Career level
Senior-level
Remote
Remote
Job Description
This role is ideal for candidates who enjoy outbound calling, handling objections, and turning conversations into booked appointmentsMust be Fluent in Spanish Therapy Tree is hiring US-based Family Conversion Specialists to support a high-impact surge focused on increasing therapy visit utilization.This is not a front desk or administrative role.This role exists to convert opportunity into scheduled visits by calling families, handling resistance, and booking additional sessions quickly.If you are confident on the phone, comfortable with scripts, and motivated by clear outcomes, this role is for you.What You’ll Do Make high-volume outbound calls to families Reactivate patients who have fallen off the schedule Increase visit frequency for active patients receiving fewer visits than recommended Convert PRN or inconsistent attendance into standing schedules Book sessions directly into the schedule Follow clear scripts and escalation pathways Document outcomes accuratelyThis role is execution-focused and results-driven.What You Will NOT Do General front desk work Answer inbound clinic phones Design systems or processes Manage schedules independently Handle billing or insuranceYou will be given clear call lists, scripts, and priorities.Ideal Background Call center, patient outreach, or appointment-setting experience Healthcare, therapy, rehab, or medical office experience preferred Comfortable handling objections and resistance Confident, calm, and professional on the phone Able to work independently with minimal supervision Available during US business hoursRequired Skills Strong spoken English High phone stamina (multiple hours/day) Script adherence Clear documentation Outcome-focused mindsetPreferred (But Not Required) Pediatric healthcare experience Scheduling or intake experienceSuccess Metrics Calls completed per day Appointments booked per day Net billable hours added Conversion rate from call → scheduled visitEngagement Details Contract / temporary (surge role) Immediate start High-priority, time-sensitive work Clear daily expectations Strong leadership supportThis role has a direct and measurable impact on patient care and business stability.
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FAQs About Bilingual Scheduler Specialist Gilbert Jobs at Therapy Tree
What is the work location for this position at Therapy Tree?
This job at Therapy Tree is located in Gilbert, AZ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Therapy Tree?
Employer has not shared pay details for this role.
What employment applies to this position at Therapy Tree?
The employer has not provided this information. This may be discussed during the hiring process.
What experience level is required for this role at Therapy Tree?
Therapy Tree is looking for a candidate with "Senior-level" experience level.
Does Therapy Tree allow remote work for this role?
Yes, this position at Therapy Tree supports remote work, giving candidates the flexibility to work outside the primary office location.
What is the process to apply for this position at Therapy Tree?
You can apply for this role at Therapy Tree either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.