Bilingual Support Specialist
HireCallTulsa, OK
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Overview
Remote
On-site
Job Description
Bilingual Support Assistant (Spanish/English)
HireCall is seeking a Bilingual Support Assistant to join one of our valued clients. This position is ideal for someone who enjoys helping others, thrives in a fast-paced office environment, and has excellent customer service and administrative skills. The ideal candidate is professional, organized, compassionate, and fluent in both English and Spanish.
Responsibilities
- Assist families by interpreting and translating documents and services in both English and Spanish.
- Collect, organize, and file documents while maintaining accurate records.
- Provide exceptional customer service both over the phone and in person.
- Communicate verbal and written information clearly while maintaining strict confidentiality.
- Explain available programs and referral resources, including application instructions.
- Ask clarifying questions and accurately document client information in electronic data systems.
- Determine family eligibility based on established program requirements.
- Perform data entry with a high degree of accuracy.
- Complete additional administrative duties as assigned.
Qualifications
- Fluent in Spanish and English (reading, writing, and speaking) required.
- Previous experience in customer service, administrative support, or a related office environment.
- Strong data entry, organizational, and communication skills.
- Intermediate proficiency in Microsoft Word, Excel, and data entry.
- Ability to prioritize multiple tasks and meet deadlines.
- Detail-oriented with excellent problem-solving skills.
- Ability to work well under pressure in a fast-paced environment.
- Must maintain strict confidentiality of sensitive information.
- Friendly, professional, dependable, and able to build positive relationships with clients.
What We're Looking For
- Positive attitude and strong work ethic
- Excellent attendance and punctuality
- Strong interpersonal and communication skills
- Ability to remain composed and professional in challenging situations
- Self-motivated with the ability to take initiative
If you meet these qualifications and are passionate about helping others, we'd love to hear from you!
To Apply:
Please submit your resume to teresa.harmon@hirecall.com or call 918-933-5530 to schedule your interview with Teresa.Walk-In Applications can be taken at 6506 S Lewis Ave Ste 115, Tulsa 74136 or 2310 N Old Hwy 66, Ste C. Catoosa 74015.Please bring 2 forms of ID with you.
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FAQs About Bilingual Support Specialist Jobs at HireCall
What is the work location for this position at HireCall?
This job at HireCall is located in Tulsa, OK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at HireCall?
Employer has not shared pay details for this role.
What employment applies to this position at HireCall?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at HireCall?
You can apply for this role at HireCall either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.