Bilingual Support Specialist
HireCallTulsa, OK
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Job Description
Seeking a temporary Bilingual Support Assistant. The selected candidate for this position will assist families by interpreting/translating documents and/or services offered. Must have excellent data entry, organization and communication skills. Candidates must be friendly-yet-firm, punctual, composed, open-minded, and should possess key relationship-building skills. Candidates must be fluent in both Spanish and English (reading, spoken, written).
Responsibilities include, but are not limited to:
- Document collection, filing, proper data organization.
- Provide excellent customer service over the phone and in-person.
- Disseminate verbal/written messages in a clear and concise manner while maintaining confidentiality.
- Provide clients with detailed information related to referral agencies, along with instructions on how to apply to program
- Ask questions for clarification and record detailed notes in application file and in data systems.
- Determine family eligibility according to program requirements.
- Other duties as assigned
Qualifications:
- Previous experience in customer service, administration or other related fields
- Ability to prioritize and multitask
- Deadline and detail-oriented
- Ability to follow oral and written instructions with ability to read, interpret, and present information efficiently and effectively.
- Ability to take initiative, multi-task and work well under pressure in a fast paced environment
- Must maintain strict confidentiality of extremely sensitive data, records, files, conversations, etc.
- Must be able to pass intermediate proficiency assessments in Word, Excel, Data Entry
- Must be bilingual- Spanish/English
If you have 2+ years’ experience and you are interested in this position, please submit your resume to shantele.taylor@hirecall.com or call to schedule an interview with Shantele Taylor - 918-933-5555. Walk-ins are welcome at 6506 S Lewis, Suite 115, Tulsa, OK 74136. Operational hours M-F, 8am-5pm. You must bring unexpired government-issued identification document(s). Hope to see you soon!
We are an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need. #HotJobs
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FAQs About Bilingual Support Specialist Jobs at HireCall
What is the work location for this position at HireCall?
This job at HireCall is located in Tulsa, OK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at HireCall?
Employer has not shared pay details for this role.
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