Billing Account Representative
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Overview
Job Description
POSITION SUMMARY
Catholic Charities of the Archdiocese of St. Louis through our service line Cardinal Ritter Senior Services is looking for a Billing Account Representative. This position will function as a billing representative for Cardinal Ritter Senior Services. Process billing for all financial classes as assigned such as private, Medicare, Medicaid, hospice and insurance, collection follow up and data entry. Process month and end close for assigned accounts. Review accounts receivable and monthly aging reports and recommend accounts for collections.
OVERVIEW & RESPONSIBILITIES
- Manages revenue cycle for companies assigned
- Prepares monthly reports for agency leadership as requested
- Assures excellent customer service in each interaction with residents, responsible parties, other CRSS staff and third parties
- Optimize use of Matrix system, including set up, demographic and insurance information updates, charge entry, insurance verification, processing of statements, month end close, among other duties
- Accurately input data and meet department deadlines
- Process and close month end for assigned companies
- Process Medicare, Medicaid, hospice or insurance billing
- Assist with the collection process when needed
- Request refunds or write-offs when needed
- Prepare reports as needed by the finance department or others
- Meet regularly with the finance department regarding collection efforts
- Maintain the required finance records and files
- Assist in the care and maintenance of department equipment and supplies
- Attend required in-services and other required meetings
- Enhance professional growth and development through in-service meetings, educational programs, etc
- Process billing for companies assigned
- Reconcile and follow up on account until the balance is zero
- Gather billing information and follow up with department regarding discrepancies
- Utilize billing processes to produce required billing and reports
- Assist with audit requests
- Review processes to develop more efficient procedures and minimize billing errors
- Assist with organizing department files to meet accounting and accreditation standards
- Performs other duties as assigned
KNOWLEDGE & EXPERIENCE REQUIREMENTS
- High School Diploma
- Previous work with healthcare billing, accounting or finance
- Previous experience in skilled Medical Billing/Coding
- Knowledge of Matrix billing system
- Prefer Certificate or Degree in Finance or related field
SKILLS & COMPETENCIES REQUIRED
- Must have a questioning attitude about existing procedures and approvals
- Proficient in Microsoft Office and Excel
- Ability to effectively and professionally communicate
- Ability to exhibit strong problem-solving skills
- Ability to communicate effectively, both verbally and in writing
- Excellent critical thinking skills
- Organized and detail-oriented
- Must be able to work in fast paced environment
- Ability to handle conflict
- Must have good interpersonal skills
- Must have a team-oriented work attitude
- Must be able to adapt to numerous projects and prioritize
- Work with clients in a respectful manner
- Ability to meet deadlines
- Comply with client confidentiality guidelines
RESOURCES FOR WHICH ACCOUNTABLE
- Accountable for revenue cycle management for CRSS
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