Billing Admin

Pay: $20.00 per hourSchedule: Full-Time, Monday-Friday, 8:00 AM - 5:00 PMLocations: Kansas City, MO & Independence, MOSeasonal Position Through End of YearAre you looking for a full-time office position where you can assist the public and provide excellent customer service? Penmac Staffing is seeking a Seasonal Customer Service Clerk to support a busy property tax department. This role is ideal for candidates with strong communication skills, basic computer knowledge, and a professional, customer-focused attitude.Requirements for the Seasonal Customer Service Clerk

• High school diploma or GED required
• Strong verbal and written communication skills
• Comfortable assisting customers in person, by phone, and through written correspondence
• Basic computer and data entry skills
• Ability to use a calculator, copier, and other office equipment
• Basic math and algebra skills
• Ability to attend all required training during the first two weeks of employment
• Ability to commit to working through the end of the year
• Must be willing to submit to a criminal background check and drug screening

Seasonal Customer Service Clerk Responsibilities

• Answer taxpayer questions regarding property taxes, payments, deadlines, fees, and county policies
• Assist customers by phone, in person, and through written correspondence
• Access and retrieve account information using computerized tax systems
• Enter names, addresses, account numbers, and other information accurately
• Maintain and update tax records
• Process documentation and perform filing tasks
• Refer complex issues to supervisors when necessary
• Maintain a professional and courteous demeanor while assisting the public

Work EnvironmentThis Seasonal Customer Service Clerk position is performed in a professional office setting. The role involves extensive public interaction, computer work, and customer service responsibilities. Employees spend most of the workday seated while using a computer and telephone. Some light lifting of office supplies and records up to 20 pounds may be required.Additional Information

• Paid parking provided
• Convenient location on bus routes
• Office closed on Veterans Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and the day after Christmas
• Professional business attire required

Apply online today or contact Penmac Staffing - Overland Park Branch for more information about this Seasonal Customer Service Clerk opportunity.Why Penmac?Penmac Staffing offers affordable health insurance options with no waiting period! Long-term Penmac employees may participate in our 401k retirement savings plan and become participants in our employee stock ownership plan. We provide free, fast, and friendly help finding a job that matches your skills and schedule.About Penmac StaffingWe have been placing people first since 1988. We offer temporary, temp-to-hire, long-term, and direct hire job opportunities in a variety of industries. Penmac, a 100% employee-owned company, operates over 30 offices in eight states. Penmac is an Equal Opportunity Employer.Watch for a call from Recruiter Penny!After submitting your application, you may be contacted by Penny, our Virtual Recruiter. If you have time to talk with her, she'll ask you some pre-screening questions about this position and your experience and preferences. She'll pass that information along to a staffing specialist who will continue the interview process.By completing this application, you agree to receive AI-generated calls, text messages, or emails from Penmac Staffing Services, Inc. and its affiliates and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help.