Billing Administrator
Daniels HealthChicago, IL
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Overview
Remote
Hybrid remote
Job Description
Who are we looking for…
Daniels Health seeks an exceptional billing administrator to be entrusted with ensuring a smooth customer experience when it comes to all things billing. The selected person will be enthusiastic, hard-working, and team oriented.
Daniels is a large international business with operations across Australia, South Africa, United Kingdom, Canada, and the United States. Operational activities include transport, manufacturing and distribution of products, and the treatment of healthcare waste. Daniels is a highly recognized brand in the healthcare space and due to the growth of the Company is looking to grow the billing team.
What you will do
·Monitor Customer Phone Call Queue, including answering and addressing all customer questions and/or complaints associated with invoicing.
·Create Salesforce Work tickets and forward to applicable departments if unable to address Customer questions.
·Provide timely customer service to customers via phone and email.
·Collaborate with collections, sales, and plants to research and resolve customer billing questions.
·Gathering and summarizing supplemental billing information to accommodate customer billing requirements.
·Setting performance standards and ensuring that the appropriate coverage is in place to meet or exceed service goals
·Align Billing practices with interdepartmental teams EG: Accounts Receivable
Candidate Profile
Skills & Qualifications
·Degree in Accounting, or related field is preferred, equivalent work experience considered
·Intermediate Excel skills
·Highly organized with exceptional written and verbal communication skills
·Sharp eye for detail
·Proficient data entry skills; high number of words per minute
·Ability to use numerous software's at any given point
·Easy to adopt change
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Learn more about us and our mission!
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.
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FAQs About Billing Administrator Jobs at Daniels Health
What is the work location for this position at Daniels Health?
This job at Daniels Health is located in Chicago, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Daniels Health?
Employer has not shared pay details for this role.
What employment applies to this position at Daniels Health?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Daniels Health?
You can apply for this role at Daniels Health either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.