Billing Administrator

Billing Administrator - Moore's Electrical & Mechanical

Location: Altavista, VA

Company Overview:

Moore's Electrical & Mechanical is a 100% employee‑owned (ESOP) commercial and industrial services company serving Virginia and North Carolina since 1985. Our mission is to build people as well as buildings-doing all things with a servant's heart and leaving a positive, lasting impact. We vision employees to say Moore's is the best place they've ever worked, our customers to receive the best service they've ever had, and our communities to be strengthened by our work. Our values-Execute, Protect, Improve, and Character-drive every job we do.

The Role:

The Service Billing Administrator is responsible for billing all work orders within 10 days of completion of service calls.

What You'll Do:

• Verify all attached documents are included in work orders upon completion of work
• Edit work order description for customer friendly wording
• Verify labor and parts pricing before marking work order approved for billing
• Verify invoice does not exceed customer supplied NTE (Not to Exceed) amount
• Verify service report includes all details of work performed and customer's signature
• Verify all information on invoices are accurate in the invoice summary report
• Provide backup for other Billing Administrators as needed

You Bring:

• High School Diploma or equivalent.
• Strong customer service and interpersonal skills including both written and verbal communication.
• Ability to prioritize tasks and multi-task.
• Ability to work individually with a teamwork mindset.
• Willing to assist and collaborate with others when issues arise.
• Clean driving record and dependable transportation.
• Proficient computer skills including Microsoft products as well as efficient typing skills.
• Billing experience preferred.
• Experience with ERP systems or similar software is a plus.

Benefits That Matter:

• 100% employee owned; earn stock and profit sharing bonuses
• 401(k) with company match
• Health, dental, vision, short- and long-term disability, and life insurance
• Supplemental medical insurance
• Paternity and maternity leave
• Paid vacation & holidays including a safety incentive plan to earn more PTO
• Paid M‑Power volunteer hours to serve community
• Career growth & training opportunities

See more at our website mooreselectric.com. Drug screenings and criminal background/motor vehicle record checks will be performed.

Moore's is an equal opportunity employer.

Drug screen and background checks will be performed. Moore's policy requires a clean drug screen (including marijuana) and approved criminal background check results in order to become a Moore's partner. Also, some roles require a clean driving record in order to drive a company vehicle.