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Billing Analyst

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Important Notes

⚠  This position is based on-site in Birmingham, AL. Remote work is not available for this role.

About Us

Since 2019, Landing has redefined apartment renting with the industry's first flexible living model. Our membership program provides consumers access to a network of apartments in 60+ top markets with no deposits, hassles, or stress.

About the Role

We're looking for a Billing Analyst to join Landing! You'll report to the Billing Team Lead and play a key role in billing, collections, and account reconciliation while working closely with a team of analysts. This is the right role if you enjoy working with numbers, solving problems with logic, and digging into the details to find the needle in the haystack.

The role evolves as you grow: you'll start by mastering core processes such as appeasements and credits, then expand into reconciliations, audits, and variance analysis as you develop expertise. You'll thrive in a fast-paced, high-impact environment with ample opportunities to learn and advance.

About the Team

Our billing team is a group of high achievers with a results-first attitude. We operate in a constantly evolving environment where flexibility and delivering results are key. We partner closely with several teams across the business and play a vital role in Landing's success.

What You'll Do

  • Reconcile member accounts to identify balances owed or due, ensuring accurate revenue recognition and property payouts.
  • Process appeasements, refunds, and account credits with the proper approvals and documentation.
  • Support management with billing audits, discrepancy resolution, and variance tracking.
  • Partner with internal teams to troubleshoot and resolve complex billing issues quickly and effectively.
  • Respond to member billing inquiries (calls, emails, tickets) by providing clear breakdowns of statements and ensuring full transparency.

What You'll Need

  • Ability to work from our Birmingham office — a collaborative, fast-moving environment.
  • Availability Monday-Friday, 9:00 AM-6:00 PM CST
  • Experience in billing or a related field (not necessarily an accountant, but comfortable working with numbers)
  • Strong analytical and problem-solving skills with high attention to detail
  • Solid organizational skills and ability to manage multiple priorities with urgency
  • Working knowledge of Microsoft Excel or Google Sheets
  • Flexibility to work extended hours during critical periods, as needed
  • Collaborative mindset and willingness to contribute to a team-oriented culture

Compensation & Benefits

  • Solid compensation package + stock options
  • Comprehensive benefits - Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter, and FSA or HSA
  • We’ve got you covered with a 401(k) plan and access to ImmediatePay
  • Feel relaxed with super generous PTO policy
  • Opportunities for upward mobility - we want you to grow with us!
  • Explore and travel comfortably with 7 free nights in a Landing home per year
  • Employee perks for temporary or indefinite stays when you choose to live with Landing

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Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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FAQs About Billing Analyst Jobs at Landing

What is the work location for this position at Landing?
This job at Landing is located in Birmingham, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Landing?
Employer has not shared pay details for this role.
What employment applies to this position at Landing?
Landing lists this role as a Full-time position.
What experience level is required for this role at Landing?
Landing is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Landing for this role?
Landing offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Landing?
You can apply for this role at Landing either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.