Billing Analyst: II

Job Title: Billing Analyst: II Duration: 12+ months contract Location: Monterey Park, CA 91754 Hybrid Role : - 4 days in-office, 1 day remote Description: Duties and Responsibilities • Monitors daily billing operations to ensure smooth system performance and addresses disruptions promptly. • Generates and reviews billing batches to ensure accuracy before processing. • Collaborates with finance teams to reconcile billing data with revenue reports and close activities. • Conducts audits of customer accounts and billing processes to ensure integrity and transparency. • Implements rate changes, taxes, and regulatory surcharges within the billing system as required. • Ensures proper handling of sensitive customer data, complying with internal data governance policies and cybersecurity standards. • Maintains an up-to-date internal knowledge base on technologies and best practices in billing. • Performs other duties as assigned. Education • Typically requires a 4-year degree in a relevant field, or equivalent combination of relevant education and experience. Experience • Typically requires minimum of 3 years of related experience.